Call Center Agent
hace 8 horas
Position OverviewMCI is one of the fastest‑growing tech‑enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e‑commerce, and financial services. Our contact centers are powered by both on‑site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities, and contribute to the success of a globally expanding, industry‑leading organization.Are you a skilled communicator with a passion for resolving financial challenges and helping customers find solutions? We’re looking for a Collections Specialist who thrives in a fast‑paced, goal‑driven environment and is committed to delivering exceptional service while recovering outstanding balances.To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre‑employment test.Key ResponsibilitiesCustomer Outreach: Initiate inbound and outbound calls to customers with overdue accounts to discuss
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San Fernando, España MCI A tiempo completoA leading tech-enabled business services company is seeking a Customer Service Agent in San Fernando, Andalucía. You will assist customers with inquiries and provide excellent service for well-known clients. Candidates must have prior call center experience, a high school diploma, and strong English proficiency. A high-speed internet connection and the...
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Agente de Call Center
hace 2 semanas
San Sebastián de los Reyes, España SEK International School A tiempo completoEl Colegio Internacional SEK Ciudalcampo busca incorporar un/a Agente de Call Center para reforzar su equipo de atención al cliente. La persona seleccionada será responsable de gestionar y atender las solicitudes de información académica y de cursos de verano recibidas a través de los diferentes canales de comunicación. Asimismo, coordinará visitas,...
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Bilingual Spanish–English Call Center Agent
hace 8 horas
San Fernando, España MCI A tiempo completoA leading tech-enabled business services company in San Fernando, Spain, is seeking Bilingual Spanish Call Center Representatives. The role involves providing exceptional customer support in both Spanish and English, managing calls, and assisting with billing inquiries. Ideal candidates will have a high school diploma, be bilingual, and possess strong...
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Hybrid Call Center Agent – Inbound
hace 8 horas
San Fernando, España MCI A tiempo completoA leading business services provider in San Fernando, Spain is seeking motivated Call Center Representatives to support inbound and outbound customer service initiatives. Candidates should possess strong communication skills and a commitment to providing excellent customer service. The role offers entry-level opportunities with comprehensive training and...
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Call Center Representative
hace 8 horas
San Fernando, España MCI A tiempo completoOverview MCI is a full-time, tech-enabled business services company delivering Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across multiple industries. Our contact centers use on-site and remote agents to enhance customer journeys, drive scalability and reduce costs. We’re looking...
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Senior Call Center Training Lead
hace 2 días
san fernando, España MCI A tiempo completoA fast-growing tech-enabled business services company in San Fernando is seeking an Experienced Call Center Trainer. You will deliver high-impact training programs, facilitating new hire training and evaluating training effectiveness. The role requires a strong background in BPO training, with excellent facilitation and communication skills. Join a company...
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Bilingual Spanish Call Center Representative
hace 8 horas
San Fernando, España MCI A tiempo completoFull‑TimePosition OverviewMCI is one of the fastest‑growing tech‑enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (XaaS) cloud technology solutions across a...
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Senior Call Center Manager — Lead Growth
hace 2 días
San Fernando, España MCI A tiempo completoA leading tech-enabled business services company seeks an Experienced Call Center Manager in San Fernando, Spain. The role involves overseeing daily operations of a high-volume contact center and driving performance while ensuring client satisfaction. Ideal candidates will have a Bachelor’s degree in a related field and over 5 years of contact center...
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Customer Experience Advocate — Hybrid Call Center
hace 8 horas
San Fernando, España Mass Markets A tiempo completoA leading business services company in San Fernando, Spain is seeking enthusiastic Call Center Representatives for inbound and outbound customer service roles. Candidates should have strong communication skills, a positive attitude, and a commitment to continuous learning. Responsibilities include handling calls professionally, resolving customer issues, and...
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Call Center Collections Representative
hace 8 horas
San Fernando, España MCI A tiempo completoFull-TimeMCI is one of the fastest‑growing tech‑enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (XaaS) cloud technology solutions across a wide range of...
