Technical Support Advisor

Technical Support Advisor (Norwegian-speaking) On Site - Audiovisual entertainment TV02 page is loaded## Technical Support Advisor (Norwegian-speaking) On Site - Audiovisual entertainment TV02locations: ESP Benalmádena Costa - Plaza Solymar, C.C. Benalmar Local 12time type: Full timeposted on: Posted Yesterdayjob requisition id: R Job Title:Technical Support Advisor (Norwegian-speaking) On Site - Audiovisual entertainment TV02Job Description**Experience the power of a game-changing career**countries. If you’re looking to grow and be inspired, as a **Technical Support Advisor in Malaga (On Site)**, you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.**Career growth and personal development**We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.**What you will do in this role**As a **Technical Support Advisor** on our team, you will:- In a correct, customer friendly and efficient manner answer and/or solve complex technical questions or problems posed by customers via telephone or email - Identify and analyze the technical issue of the customer by good listening and asking clear and concise questions - Provide good customer service with the aid of high-quality technical knowledge and the technical knowledge gained from the internal training and support systems - Per customer contact gather and document all relevant information into the system to insure a high level of service is delivered - Keep up to date with all new developments in the technical area, networks and consumer electronics relating to the position**Your qualifications**Concentrix is a great match if you:- Have a proficient or bilingual level of Norwegian and advanced level of English - Have a completed ICT training - Have knowledge of network architecture and Consumer Electronics products (wireless audio, smart displays, etc.) - Have a good understanding of the MS Office environment is essential - Are service orientated, accurate, analytical, communicative and have a good telephone etiquetteIt will be a plus if you have:- A strong technical affinity, experience in technical field - Experience in Business-to-Consumer (B2C) or Business-to-Business (B2B) environmentIf you feel you don’t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it’s this or another role.**What’s in it for you**In this role, we offer benefits that help you support your **unique lifestyle:**- Full-time 39 hours/week permanent contract: **Schedule** 09:00-18:00 Monday-Friday - Salary 21.428 euros gross/year + up to 1.800 euros gross/year in bonus - Central office location in **Benalmadena** - Full paid training on the company and the project you'll be working on - Career development programs, specialized courses, and language classes**Experience the best version of you**If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”**Concentrix is an equal opportunity employer***We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.*R Location:ESP Benalmádena Costa - Plaza Solymar, C.C. Benalmar Local 12Language Requirements:English, Norwegian (Required)Time Type:Full time**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the**# **Mission:**### Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.# **Company Overview:**### We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.#J-18808-Ljbffr