Senior Guest Knowledge
hace 7 días
Desde Luxe Talent , Consultoría Internacional de Selección y Formación de personal especializada en vacantes Executive & Middle Management en los sectores Moda, Lujo, Retail, Food & Beverage, Hospitality y FMCG; nos encontramos en la búsqueda para uno de nuestros clientes, La Roca Village, la figura de un@ Senior Guest Knowledge & Insights Manager para trabajar desde sus oficinas. Como Senior Guest Knowledge & Insights Manage r tus principales tareas serán: Revisar los datos, análisis de miembros y CRM, e informar al equipo sobre decisiones estratégicas y comerciales en marketing, comunicación, retención y recompensas. Identificar nichos de mercado con potencial de crecimiento, conocer sus intereses y definir estrategias para atraerlos y convertirlos en clientes. Analizar tanto a los clientes nacionales que aún no visitan La Roca Village como a los visitantes internacionales que llegan a Cataluña . Desarrollar el Conocimiento del Cliente para llegar a nuevos clientes, facilitando el crecimiento de los principales KPI del negocio mediante el uso de diversas fuentes de datos de mercado e investigación del consumidor, tanto a nivel nacional como internacional. Analizar cómo podemos comprender mejor a los clientes nacionales que aún no tenemos Generar información relevante desde la perspectiva del cliente nacional e internacional para entender cómo podemos involucrar y atraer a nuevos clientes a través de diferentes canales y mensajes. Apoyar la estrategia de marketing identificando brechas en los canales de comunicación y desarrollando contenido con mensajes atractivos para captar nuevos segmentos de clientes. Supervisar nuestros datos de audiencia, los programas clave de información del cliente y las agencias en colaboración con expertos centrales y alineación con el Guest Knowledge (GK) Central y LZV GK para el punto de referencia nacional español. Experiencia de al menos 7 años gestionando departamento de Guest Knowledge & Insights Manager (CRM). Se requiere un enfoque analítico sólido :convertir datos en información comercial relevante para respaldar la estrategia. Habilidad para trabajar con metodologías cuantitativas y cualitativas . Conocimiento del mercado internacional . Entendimiento del Marketing Mix y cómo aplicar los insights para la toma de decisiones. Inglés fluido. Si piensas que tu perfil tanto profesional como personal encaja en la oferta que Luxe Talent propone, no dudes en hacernos llegar tu CV. Estamos encantados de poder estudiarlo
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Senior Guest Knowledge
hace 7 días
barcelona, España Retail Academy A tiempo completoDesde Luxe Talent, Consultoría Internacional de Selección y Formación de personal especializada en vacantes Executive & Middle Management en los sectores Moda, Lujo, Retail, Food & Beverage, Hospitality y FMCG; nos encontramos en la búsqueda para uno de nuestros clientes, La Roca Village, la figura de un@ Senior Guest Knowledge & Insights Manager para...
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Senior Software Engineer, Guest Experience
hace 7 horas
Barcelona, España Breezeway A tiempo completoSenior Software Engineer, Guest ExperienceJoin to apply for the Senior Software Engineer, Guest Experience role at BreezewayBreezeway's award‑winning property operations and experience platform helps coordinate, communicate, and verify detailed work at properties. Powering over 55M property care tasks, Breezeway helps thousands of short‑term rental...
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Senior Software Engineer, Guest Experience
hace 8 horas
barcelona, España Breezeway A tiempo completoSenior Software Engineer, Guest Experience Join to apply for the Senior Software Engineer, Guest Experience role at Breezeway Breezeway's award‑winning property operations and experience platform helps coordinate, communicate, and verify detailed work at properties. Powering over 55M property care tasks, Breezeway helps thousands of short‑term rental...
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Senior Guest Relations
hace 7 días
Barcelona, España Ukio A tiempo completoAbout Ukio | We are one of the most promising startups of 2025 with headquarters in Spain. We were founded in Barcelona, and since then, we've expanded to include offices in Madrid, Lisbon, Berlin, Paris and Milan. This is only the beginning as we've got our sights set on spreading to the rest of Europe and later to include other continents as well . Ukio's...
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Senior Guest Relations
hace 9 horas
Barcelona, Barcelona, España Ukio A tiempo completoAbout Ukio | We are one of the most promising startups of 2025 with headquarters in Spain. We were founded in Barcelona, and since then, we've expanded to include offices in Madrid, Lisbon, Berlin, Paris and Milan. This is only the beginning as we've got our sights set on spreading to the rest of Europe and later to include other continents as well .Ukio's...
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Senior Guest Relations
hace 7 horas
Barcelona, Barcelona, España Ukio A tiempo completoAbout Ukio |We are one of the most promising startups of 2025 with headquarters in Spain. We were founded in Barcelona, and since then, we've expanded to include offices in Madrid, Lisbon, Berlin, Paris and Milan. This is only the beginning as we've got our sights set on spreading to the rest of Europe and later to include other continents as well .Ukio's...
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Guest Services Manager
hace 2 semanas
barcelona, España Royal Caribbean Group A tiempo completoBeing a key member of the shipboard management team, the Guest Services Manager possesses a dynamic outgoing demeanor with a passion for delivering an industry leading guest vacation experience while personifying The ROYAL WAY (Friendly, Passionate, and Committed). The Guest Services Manager continually strives to exceed hospitality industry standards, while...
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Guest Services Manager
hace 2 semanas
Barcelona, España Marriott International, Inc A tiempo completo**Additional Information** **Job Number**25106462 **Job Category**Rooms & Guest Services Operations **Location**Hotel Arts Barcelona, Marina 19-21, Barcelona, Spain, Spain, 8005 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property operations, ensuring that...
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Senior Backend Engineer, .NET for Guest Experience
hace 1 semana
Barcelona, España Mews A tiempo completoA hospitality technology company in Cataluña, Barcelona is seeking a Senior Software Engineer to enhance backend services in C# and .NET. The role involves building features that optimize guest experiences, including check-in and messaging systems. Candidates should have a strong background in backend development, with 4–5+ years of experience in complex...
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Knowledge Manager
hace 1 día
Barcelona, España Mews A tiempo completo**Can you help us change the world?**: Yes, you read that correctly. It sounds grand, but we've got big ideas at Mews. We're transforming the world of hospitality, re-imagining the industry with a best-in-class cloud-based property management solution for hotels, hostels, apartments, and so much more. We're on the lookout for ambitious, tenacious and...
