Customer Support Agent
hace 3 semanas
About Us FEDCEL GROUP, S.L.is an international BPO services provider headquartered in Barcelona, Spain. From our offices located atPasseig Joan de Borbó 99-101, 7th Floor Barcelona andC/ Bruc 149, 08037 Barcelona , we deliver top-tiercustomer support, technical support, and software developmentsolutions to our global partners. Our mission is to combine professionalism, innovation, and cultural awareness to provide truly next-level service experiences for our clients and their customers. Role Overview We are currently seekingenthusiastic and motivated Customer Support Agentsto join our growing team and support our operations for theTurkish market. As a Customer Support Agent, you will be the first point of contact for Turkish-speaking customers — handling inquiries viaphone, email, and live chat— while ensuring every customer receives a high-quality and satisfying service experience. Key Responsibilities Deliver excellent customer support to Turkish-speaking clients. Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Identify, troubleshoot, and resolve issues or escalate when necessary. Record all interactions accurately in the company's CRM system. Collaborate with internal departments to optimize customer satisfaction. RepresentFEDCEL GROUP, S.L.with integrity, empathy, and dedication in every interaction. Requirements Fluent Turkish (native level)and good command ofEnglish(working proficiency). Excellent communication and interpersonal skills. Strong problem-solving ability, patience, and professionalism. Basic computer literacy (MS Office, CRM systems, or similar tools). Prior experience incustomer service, support, or call centersis an asset but not required. Contact:Office Address:Passeig Joan de Borbó 99-101, 7th Floor Barcelona / C/ Bruc 149, 08037 Barcelona Company:FEDCEL GROUP, S.L.
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Customer Support Agent
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Barcelona, España Cross Borders Talents A tiempo completo**Job Title: Customer Support Agent (Dutch Speaker)** **Location**: Barcelona, Spain **Job Type**: Full-Time **About Us**: We are a leading company in the BPO, committed to delivering exceptional customer experiences. Our dynamic and multicultural team in Lisbon is looking for a motivated and enthusiastic Customer Support Agent who is fluent in Dutch. If...
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Customer Support Agent
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Barcelona, Barcelona, España FEDCEL A tiempo completoAbout UsFEDCEL GROUP, S.L.is an international BPO services provider headquartered in Barcelona, Spain. From our offices located atPasseig Joan de Borbó 99-101, 7th Floor BarcelonaandC/ Bruc 149, 08037 Barcelona, we deliver top-tiercustomer support, technical support, and software developmentsolutions to our global partners.Our mission is to combine...
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Customer Support Agent- DE
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Barcelona, España Sumup A tiempo completoCustomer Support Agent — German Market Location: On-site in our vibrant At SumUp , we’re on a mission to empower small businesses around the world — helping them get paid, run their business, and thrive. We believe that everyone should be able to build a business they love, and we’re creating simple, intuitive tools that make that possible. As part...
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Customer Support Agent- DE
hace 3 semanas
Barcelona, España SumUp A tiempo completoCustomer Support Agent — German Market Location: On-site in our vibrant Barcelona HQ At SumUp , we’re on a mission to empower small businesses around the world — helping them get paid, run their business, and thrive. We believe that everyone should be able to build a business they love, and we’re creating simple, intuitive tools that make that...
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French Speaking Customer Support Agent
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Polish Customer Support Agent
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Barcelona, España Rubiko A tiempo completoWe are experts in the field of customer support, tailored for the **iGaming** industry. We are searching for a **Polish **speaking **Customer Support Agent** to be part of our team in any city in Spain! You will be providing customer support to our clients in the iGaming industry. **Job responsibilities**: - Provide customer support on gaming, financial,...
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Customer Support Agent
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Barcelona, España FEDCEL A tiempo completoAbout Us FEDCEL GROUP, S.L. is an international BPO services provider headquartered in Barcelona, Spain. We deliver top-tier customer support, technical support, and software development solutions to our global partners.Role Overview We are currently seeking enthusiastic and motivated Customer Support Agents to join our growing team and support our...
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Marketing Customer Support Agent –German Speaker
hace 3 días
Barcelona, España Essence Coaching Group A tiempo completoMarketing Customer Support Agent –German Speaker Location: Lisbon, Portugal | On-site Employment Type: Full-time Languages: German + English Monthly salary: 1300 Euro gross Role Overview We are looking for an German-speaking Marketing Customer Support Agent to support advertisers on a digital advertising platform. This role focuses on paid campaign...
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Barcelona, España Essence Coaching Group A tiempo completoMarketing Customer Support Agent – Italian Speaker Location: Lisbon, Portugal | On-site Employment Type: Full-time Languages: Italian+ English Monthly salary: 1200 Euro gross Role Overview We are looking for an Italian-speaking Marketing Customer Support Agent to support advertisers on a digital advertising platform. This role focuses on paid campaign...
