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Customer Experience Manager

hace 3 horas


Barcelona, España Nutanix A tiempo completo

The Opportunity Are you an experienced customer-facing professional with a strong technical background and a passion for building relationships with mid-senior-level stakeholders? If so, you would thrive in our newly established Customer Experience organization. There, you can play a pivotal role in driving customer success, working alongside a collaborative team, and seizing opportunities for growth and advancement in a dynamic market. About the Team The Customer Experience Manager role will be part of a newly formed team within Nutanix focused on enhancing customer relationships and driving satisfaction in EMEA. The position will be based in Barcelona, Spain and fosters a collaborative and empowering culture aimed at achieving excellence. The mission of this team is to become a trusted partner for our customers, ensuring that their needs are met and fostering long-term relationships that drive the adoption and success of our solutions. You will report to one of the Customer Experience leaders, who believes in a collaborative management style that empowers team members and promotes collective success. This role requires frequent engagement with 20-25 assigned customer accounts. Depending on specific