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Senior Claims Handler for Energy

hace 49 minutos


Madrid, España Markel Insurance SE (Se Sucursal En España) A tiempo completo

Experience of handling energy claims, or other relevant experience in insurance, including having worked previously as a claims broker, lawyer or loss adjuster. Ability to understand and discuss common trends in claims and analyse the portfolio to assist in profitability of the portfolio.Looking for a role that will have a meaningful impact on Claims Handling in Spain? Come and progress your career in our European Claims team here at Markel in the beautiful city of Madrid. Join us and play your part in something special What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. The opportunity: Our ambition is become market leader in the Renewable Energy Insurance Sector. To help us develop this new class of business, we have created an exciting opportunity for a Senior Claims Handler, Energy with relevant experience in the Insurance market, to handle first party Energy claims in Spain, later expanding into the DACH region. Reporting into the Head of Claims Spain, you will be responsible for handling and driving claims forward in a proactive manner. Markel is a people-powered company, and we value our relationships, not just with our customers, but with all of the collaborators in the claims process. Your role will be key in maintaining these relationships and promoting our Claims Value Proposition by providing a market leading service. Initial areas of focus will be; Onshore Wind Energy, Solar Photo-Voltaic Energy, Mini Hydro, BESS As a Senior Claims Handler at Markel, you are not just the person who manages files - you are the face of the company and a key link between the technical, legal and human aspects of insurance. This role is based in our modern Madrid office, located directly in the Torre de Cristal.  What you’ll be doing: Analysing and managing claims, including third party agreements (TPA) and service providers in line with our Claims Manual Establishing, developing, and expanding broker and customer relationship Reviewing coverage and coordinating with experts and solicitors to determine liability, resulting in successful resolution of each case Prioritising case urgency, ensuring that each claim progresses within the established deadlines Consolidating our footprint as a recognized insurance partner by dealing promptly and effectively with large and midsize claims, with a primary focus on Renewable Energy, later expanding into Oil, Gas and Property markets Working closely with our Madrid & Barcelona internal Departments: Underwriting, Sales and Finance, as well as with clients and brokers Championing continuous improvement and working with the team to improve end to end processes and data accuracy Attending regular broker and client meetings with occasional travel within Spain and Europe to represent Markel as required Our must-haves: Bachelors or Masters degree in Law. Business, or similar field Experience of handling (renewable) energy claims, or other relevant experience in insurance, including having worked previously as a claims broker, lawyer or loss adjuster. Ability to understand and discuss common trends in claims and analyse the portfolio to assist in profitability of the portfolio. Comprehensive understanding of the regional insurance market Ability to work in a fast-paced environment, multi-task, delegate where necessary and make quick decisions while maintaining integrity and profitability Effective interpersonal skills as you collaborate with local and regional partners, as well as internal colleagues, across Spain and Europe Strong partnership skills for developing strategic planning to achieve team and company ambitions. Fluency in Spanish and English essential. Additional knowledge of other European languages an advantage A positive mind-set and people-oriented work ethic The legal right to live and work in Spain Who we are: Markel Group (NYSE – MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world. We’re all about people | We win together | We strive for better | We enjoy the everyday | We think further What’s in it for you? A great starting salary plus annual bonus & strong benefits package 27 days paid holiday plus