Retention Marketing Manager
hace 3 días
Hey, future candidate We are seeking an experienced Retention Manager to take full ownership of Weekendesk’s user retention strategy, encompassing CRM, lifecycle management, loyalty programs, user engagement, and repeat rate performance across all markets. This role will be based in our Barcelona office. Ready to take on the challenge? Your Role at Weekendesk You’ll be the end‑to‑end owner of CRM across all Weekendesk markets (FR, ES, BE, NL, IT). Full strategy. Full execution. Full impact. You will own the full CRM & lifecycle strategy across all markets and build automated journeys in Insider (email, push notifications, onsite personalization, SMS, WhatsApp). KPIs You’ll Drive Email revenue contribution Customer Lifetime Value (CLTV) Retention & repeat booking rate Automation coverage (% of CRM fully automated) What You’ll Do CRM & Lifecycle Execution Own all email marketing: newsletters, transactional emails, and automated journeys Design and optimize retargeting, abandoned booking, and re‑engagement flows Lead push notification strategy with strong cross‑channel orchestration Drive segmentation, personalization, and continuous testing of content, timing, formats Retention & LTV Growth Build and scale retention programs: loyalty, early access, referrals, win‑back Act as the LTV owner, identifying churn points and lifecycle opportunities Partner Collaboration Partner closely with Product, UX/UI, and Tech to align CRM with product experience Content & Innovation Develop high‑impact CRM content strategies to drive engagement and conversion Lead innovative initiatives (e.g. AI‑generated guides, travel inspiration, buyer resources) Ensure CRM actions are reflected on‑site via personalized experiences Data & Optimization Track and report CRM performance (OR, CTR, conversion, LTV) Own a strong A/B testing framework within Insider Work with Data teams to ensure clean, usable customer data Does This Sound Like You? 3+ years of experience in CRM, lifecycle, or marketing automation, with strong ownership of email and retention Hands‑on experience with Insider or a similar enterprise CRM platform Systems thinker, comfortable building scalable workflows, triggers, segmentation, and personalization Experience with omnichannel CRM (email, push, SMS, WhatsApp, onsite personalization) Strong testing and optimization mindset: A/B testing, insights‑driven decisions Comfortable with data: reading dashboards, defining metrics, spotting patterns Proven experience building automated journeys, transactional emails, and retention programs that drive repeat bookings and LTV Curious, experimental, and continuously looking to improve AI‑enthusiast, already using AI tools for copy, insights, testing, or personalization Clear, warm writing style aligned with the Weekendesk brand Perks & Benefits ✨ Meal Vouchers: 5€ / day net (Ticket Restaurant) to keep you fueled ;) Hybrid Work Model: 3 days at the office, 2 remote, plus 10 home office days per year. Work from anywhere in Europe within a 1-hour time difference Health Insurance: Private coverage with exclusive discount. Employee Discount: 20% off Weekendesk bookings — because you deserve a break too Referral Bonus: Recommend talented friends and earn rewards. Office Perks: Free coffee and fresh fruit. Social Events: From afterworks and themed parties to our big Summer Event, there’s always something to look forward to. Ready to Take the Leap? Apply today and don't forget to visit our website to know more about us #J-18808-Ljbffr
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Retention Marketing Manager
hace 2 días
Madrid, España Weekendesk A tiempo completoHey, future candidate! We are seeking an experienced Retention Manager to take full ownership of Weekendesk’s user retention strategy, encompassing CRM, lifecycle management, loyalty programs, user engagement, and repeat rate performance across all markets. This role will be based in our Barcelona office. Ready to take on the challenge? Your Role at...
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Retention Marketing Manager
hace 7 días
Madrid, España Weekendesk A tiempo completoHey, future candidate! We are seeking an experienced Retention Manager to take full ownership of Weekendesk’s user retention strategy, encompassing CRM, lifecycle management, loyalty programs, user engagement, and repeat rate performance across all markets. This role will be based in our Barcelona office. Ready to take on the challenge?Your Role at...
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Retention Marketing Manager
hace 1 semana
Madrid, España Weekendesk A tiempo completoHey, future candidate! We are seeking an experienced Retention Manager to take full ownership of Weekendesk’s user retention strategy, encompassing CRM, lifecycle management, loyalty programs, user engagement, and repeat rate performance across all markets. This role will be based in our Barcelona office. Ready to take on the challenge?Your Role at...
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Retention Marketing Manager
hace 6 días
Madrid, España Weekendesk A tiempo completoHey, future candidate!We are seeking an experienced Retention Manager to take full ownership of Weekendesk’s user retention strategy, encompassing CRM, lifecycle management, loyalty programs, user engagement, and repeat rate performance across all markets.This role will be based in our Barcelona office.Ready to take on the challenge?Your Role at...
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Retention Marketing Manager
hace 3 días
Madrid, España Weekendesk A tiempo completoHey, future candidate!We are seeking an experienced Retention Manager to take full ownership of Weekendesk’s user retention strategy, encompassing CRM, lifecycle management, loyalty programs, user engagement, and repeat rate performance across all markets.This role will be based in our Barcelona office.Ready to take on the challenge?Your Role at...
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Senior Retention Marketing Manager
hace 1 semana
Madrid, España Darkroom A tiempo completoAbout Darkroom Darkroom is the leading next-generation growth marketing firm engineering the brands of tomorrow. Founded in 2017, we set out to redefine what a modern agency could be, by replacing the inertia of legacy advertising behemoths with a model built for speed, intelligence, and measurable impact. At our core, Darkroom is a human services company...
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Senior Retention Marketing Manager
hace 5 días
Madrid, España Darkroomagency A tiempo completoAbout Darkroom Darkroom is the leading next-generation growth marketing firm engineering the brands of tomorrow. Founded in 2017, we set out to redefine what a modern agency could be, by replacing the inertia of legacy advertising behemoths with a model built for speed, intelligence, and measurable impact. At our core, Darkroom is a human services company...
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Senior Retention Marketing Manager
hace 2 semanas
madrid, España Darkroomagency A tiempo completoAbout Darkroom Darkroom is the leading next-generation growth marketing firm engineering the brands of tomorrow. Founded in 2017, we set out to redefine what a modern agency could be, by replacing the inertia of legacy advertising behemoths with a model built for speed, intelligence, and measurable impact. At our core, Darkroom is a human services company...
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Senior Retention Marketing Manager
hace 5 días
Madrid, España Darkroomagency A tiempo completoAbout DarkroomAsegúrese de que toda la información de su solicitud está actualizada y en orden antes de inscribirse en esta oportunidad.Darkroomis the leading next-generation growth marketing firm engineering the brands of tomorrow. Founded in 2017, we set out to redefine what a modern agency could be, by replacing the inertia of legacy advertising...
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Senior Retention Marketing Manager
hace 16 horas
Madrid, España Darkroomagency A tiempo completoAbout DarkroomAsegúrese de que toda la información de su solicitud está actualizada y en orden antes de inscribirse en esta oportunidad.Darkroomis the leading next-generation growth marketing firm engineering the brands of tomorrow. Founded in 2017, we set out to redefine what a modern agency could be, by replacing the inertia of legacy advertising...
