Specialist Customer Relations Spain

hace 1 semana

Barcelona, España CYBEX GMBH A tiempo completo

Specialist Customer Relations Spain (m/f/d) Spain / Barcelona CYBEX is a company that puts tomorrow’s people at the heart of its brand. Always questioning the status quo and not afraid of challenging the establishment, CYBEX has become not just a leader in child safety but is seen as an innovative lifestyle and fashion brand for parents. We offer car seats, baby carriers, kids furniture and strollers enabling parents to keep their little ones safe in style. After growing rapidly in the last few years, we look for ambitious talent to contribute to CYBEX’s success story. Your seat to fill: Manage order processing via phone, email, and EDI systems. Coordinate and plan deliveries to ensure timely fulfillment. Act as the primary contact for customers, key accounts, and distribution partners. Support the Accounts Payable and Finance teams with relevant documentation and processes. Handle logistics-related claims and provide resolutions. Perform administrative and organizational tasks to maintain smooth operations. Assist sales representatives and provide feedback to headquarters when required. Apply strong commercial acumen in daily activities.  Your stroll to CYBEX: Fluent in Portuguese and English; proficiency in Spanish is highly desirable. Advanced knowledge of Microsoft Office (especially Excel); familiarity with SAP and Salesforce is a plus. Relevant experience in a similar role. Solid understanding of customer service principles and practices. Excellent communication skills, structured work approach, and high motivation. Strong team player with the ability to collaborate effectively. CYBEX operates globally and has employees from copious nations. If you are keen to leave your footprint in a swiftly growing business that offers plenty of opportunities to grow both on a professional and individual level, you’ve come to the right place. You’ll have the chance to develop your personal profile in an international environment. As part of Goodbaby International Holdings Ltd., CYBEX is dedicated to creating an inclusive working environment that encompasses diversity and equal opportunities. At CYBEX, we place great importance on our values: Imagination, Belief, Passion, Strength, Respect, and Love. These values shape our company culture and drive us to develop innovative solutions and achieve exceptional results.

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