Incident Manager
hace 1 semana
Job Title: Incident Manager (2–3 Years Experience) Location: Remote Employment type: Contract Seniority level: Not Applicable Job function: Information Technology Industries: Staffing and Recruiting Start Date: January 2026 - 3 months + renewal based on performance We are looking for an Incident Manager with 2–3 years of experience in IT Service Management to join our operations team. The role involves managing and coordinating the resolution of major incidents, ensuring minimal business impact and maintaining service continuity. The ideal candidate will have a solid understanding of ITIL processes, strong communication skills, and the ability to work under pressure. This is an initial 3 month B2B contract role , fully remote , and requires speaking both Italian and English . Key Responsibilities Manage and coordinate the resolution of incidents from detection to closure. Act as the primary point of contact for incident escalation and communication. Ensure timely restoration of services in line with SLAs and governance standards. Document incident details, timelines, and actions taken in ITSM tools. Facilitate post-incident reviews and contribute to root cause analysis (RCA). Collaborate with Problem Management and Change Management teams to prevent recurrence. Support continuous improvement of incident management processes. Required Skills & Qualifications 2–3 years of experience in Incident Management or IT Service Operations. Good understanding of ITIL framework and service management principles. Strong communication and stakeholder management skills. Ability to work effectively under pressure and manage multiple priorities. Experience with ITSM tools (e.g., ServiceNow, Remedy). Preferred Qualifications ITIL v4 Foundation Certification. Exposure to major incident handling in enterprise environments. Soft Skills Analytical and problem-solving mindset. Ability to remain calm and decisive during critical situations. Team-oriented with strong collaboration skills. #J-18808-Ljbffr
-
IT and Incident Manager
hace 2 días
españa Ceffu A tiempo completoCeffu is a leading institutional-grade digital asset custody platform, offering secure, compliant, and scalable solutions for enterprises, hedge funds, and financial institutions. Our mission is to provide cutting‑edge security and infrastructure to support the seamless integration of blockchain technology into institutional finance. Role Overview As an IT...
-
YourCareer: Security Incident Manager
hace 1 semana
España Liebherr A tiempo completoThe Senior Security Incident Responder (m/f/d) leads the investigation and resolution of high-severity cybersecurity incidents. They are the first line of defense during active attacks and play a vital role in incident lifecycle management—from detection to recovery and root cause analysis. LOCATION: Please note that the working location for this...
-
YourCareer: Security Incident Manager
hace 2 días
España Liebherr A tiempo completoThe Senior Security Incident Responder (m/f/d) leads the investigation and resolution of high-severity cybersecurity incidents. They are the first line of defense during active attacks and play a vital role in incident lifecycle management—from detection to recovery and root cause analysis. LOCATION: Please note that the working location for this...
-
YourCareer: Security Incident Manager
hace 1 semana
España Liebherr A tiempo completoThe Senior Security Incident Responder (m/f/d) leads the investigation and resolution of high-severity cybersecurity incidents. They are the first line of defense during active attacks and play a vital role in incident lifecycle management—from detection to recovery and root cause analysis. LOCATION: Please note that the working location for this...
-
Incident Manager Power BI, 100% En remoto
hace 3 semanas
España Krell Consulting & Training A tiempo completoIncident Manager Power BI Descripción Requisitos fundamentales Perfil Incident Manager para el área de operaciones de comercios. El área de operaciones se encuentra entre el área de negocio y el área de tecnología, y las funciones de este perfil son las de gestionar todas la incidencias, tanto de negocio, como las incidencias de Software que...
-
Incident Manager
hace 1 semana
españa Plexus Tech A tiempo completoIncident Manager (Sector banca / Servicios Tecnológicos / ITSM) - Contratación indefinida y estable (100% remoto) Incident Manager (Sector banca / Servicios Tecnológicos / ITSM) - Contratación indefinida y estable (100% remoto) Somos Plexus Tech , una compañía tecnológica con más de 4.000 profesionales y más de 25 años de experiencia desarrollando...
-
IT & Incident Resilience Lead for FinTech
hace 2 días
españa Ceffu A tiempo completoA leading digital asset custody platform is seeking an experienced IT & Incident Manager to oversee IT operations and ensure system reliability. You will collaborate with DevOps, Security, and Compliance teams to maintain high availability for mission-critical infrastructure. The ideal candidate has over 8 years of experience in IT operations and incident...
-
Site Information System Manager
hace 6 días
España BESIDE A tiempo completoEn BESIDE apostamos por el mejor talento dentro del sector tecnológico. Contamos con una unidad de Selección Especializada en perfiles de Ingeniería para incorporarse en la plantilla de nuestros clientes. Trabajamos con un amplio rango de empresas, que nos permitirá encontrarte el puesto que más se ajuste a tus necesidades e intereses profesionales. Te...
-
Manager de Ciberseguridad
hace 1 semana
españa JR Spain A tiempo completoNTT DATA somos todas las personas que la formamos. Un equipo de más de 190.000 profesionales, tan diverso cómo diversos son los más de 50 países en los que estamos presentes y los diferentes sectores en los que desarrollamos nuestra actividad; telecomunicaciones, entidades financieras, industria, utilities, energía, administración pública y sanidad....
-
SAP Cloud ALM
hace 2 semanas
España UltraCon Consultoria A tiempo completoSAP Cloud ALM / Solution Manager ConsultantDirect message the job poster from UltraCon Consultoria We are looking for a Consultant specialized in SAP Cloud ALM and/or SAP Solution Manager to support governance, monitoring, implementation, and continuous improvement of SAP environments. The professional will be responsible for supporting SAP Activate–based...
