Hub Delivery Account Manager

hace 2 semanas


Rubí, España Amazon Road Transport Spain, S.L.U. - J27 A tiempo completo

At Amazon, we are working to be the most customer-centric company on earth and we are striving to provide best-in-class delivery services. Our goal is to ensure that all customers, no matter where they live, can get their orders as quickly, accurately and cost effectively as possible.

Our last-mile team is looking for a dynamic, autonomous and well-organized Account Manager for the Hub Delivery program, who will be responsible for recruiting and managing a pool of local stores, as well as the relationship with several other stakeholders (e.g., DS Ops, CO, SnOP). This is an opportunity to be part of a new and quickly growing environment that is focused on improving the delivery experience for our customers, mainly in rural areas of Spain.

Key Job Responsibilities
  1. Build relationships with Hub Delivery store owners and cultivate trust among community leaders.
  2. Provide lifecycle management and operational support for on-boarded stores.
  3. Support your team in daily management of operations, including monitoring performance, leading meetings, assigning job duties, and dealing with ambiguity.
  4. Be obsessed with metrics and dive deep to find root causes quickly to drive improvements.
  5. Find practical and simple solutions to complex problems without sacrificing quality or core functionality (i.e., contingency plans for late trucks volume).
  6. Utilize exceptional problem-solving and communication skills to influence business and technical audiences.
  7. Provide day-to-day support during the rollout/implementation of newer systems/processes and gather feedback.
  8. Continuously utilize software and hardware tools to ensure normal day-to-day operations.
  9. Ensure supervisors have proper tools to perform the job and coordinate repair or replacement when needed.
  10. Communicate daily metrics and manage escalations.
  11. Work closely with Operations and the CO team, ensuring regular communications.

Additional Requirements:

  1. Willingness to travel to visit Hub Delivery Stores/Delivery Stations (regional level). Frequency will vary.
  2. Willingness to work in non-traditional shift patterns which may include weekends.

BASIC QUALIFICATIONS

  1. A degree.
  2. Relevant experience in logistics.
  3. Relevant experience in analyzing data to measure/optimize performance, with a high bar for accuracy and detail.
  4. Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment.
  5. Advanced proficiency in written and verbal Spanish and English.
  6. Relevant experience in communicating with a wide range of stakeholders, including peers, cross-functional teams, and leadership.
  7. Relevant experience in meeting deadlines, managing multiple priorities, and working independently in an ambiguous and fast-paced environment.
  8. Relevant experience in connecting with partners and building relationships.
  9. Relevant experience in managing people.

PREFERRED QUALIFICATIONS

  1. Relevant experience in identifying problems and building scalable processes to fix them.
#J-18808-Ljbffr

  • Rubí, España Amazon Road Transport Spain, S.L.U. - J27 A tiempo completo

    At Amazon, we are working to be the most customer-centric company on earth and we are striving to provide best-in-class delivery services. Our goal is to ensure that all customers, no matter where they live, can get their orders as quickly, accurately and cost effectively as possible. Our last-mile team is looking for a dynamic, autonomous and well-organized...


  • Rubí, Barcelona, España Amazon Road Transport Spain, S.L.U. - J27 A tiempo completo

    About the RoleAt Amazon Road Transport Spain, S.L.U. - J27, we are committed to delivering exceptional customer experiences. We are seeking a skilled Account Manager to join our Last Mile team, responsible for managing a pool of local stores and stakeholders. This is an exciting opportunity to be part of a growing environment focused on improving delivery...


  • Rubí, Barcelona provincia, España Amazon Road Transport Spain, S.L.U. - J27 A tiempo completo

    A degree - Relevant experience in logistics - Relevant experience in analyzing data to measure/optimize performance, with a high bar for accuracy and detail. - Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment - Advanced proficiency in written and verbal Spanish and English - Relevant experience of...


  • Rubí, Barcelona provincia, España Amazon Spain Services, S.L.U. A tiempo completo

    Experiência en ventas/desarrollo de negocios o captación de clientes - Experiência en labores o entornos comerciales - Experiência trabajando y manejando paquete Office (especialmente Excel) En Amazon, trabajamos para ser la empresa más centrada en el cliente del mundo. Constantemente estamos buscando nuevas formas de cumplir y entregar los pedidos...


  • Rubí, Barcelona provincia, España Amazon Road Transport Spain, S.L.U. - J27 A tiempo completo

    Experiência en ventas/desarrollo de negocios o captación de clientes - Experiência en labores o entornos comerciales - Experiência trabajando y manejando paquete Office (especialmente Excel) En Amazon, trabajamos para ser la empresa más centrada en el cliente del mundo. Constantemente estamos buscando nuevas formas de cumplir y entregar los pedidos...


  • Rubí, Barcelona, España Amazon Road Transport Spain, S.L.U. A tiempo completo

    About the RoleAs an Operations Manager on the Night Shift, you will be responsible for leading a team of Area Managers and driving operational excellence to create a seamless delivery experience for our customers.Key ResponsibilitiesManage and develop a team of Area Managers to ensure efficient operations and high-quality service.Lead operational teams on a...


  • Rubí, Barcelona, España Amazon Road Transport Spain, S.L.U. A tiempo completo

    About the RoleAs an Operations Manager on the Night Shift, you will be responsible for leading a team of Area Managers and driving operational excellence to create a seamless delivery experience for our customers.Key ResponsibilitiesManage and develop a team of Area Managers to ensure efficient operations and high-quality service.Lead operational teams on a...


  • Rubí, Barcelona, España Amazon Road Transport Spain, S.L.U. A tiempo completo

    About the RoleWe are seeking an experienced Operations Manager to join our Night Shift team at Amazon Logistics. As an Operations Manager, you will be responsible for leading a team of Area Managers and driving operational excellence across our sites.Key ResponsibilitiesManage and develop a team of Area Managers to achieve business objectivesLead operational...


  • Rubí, Barcelona, España Amazon Road Transport Spain, S.L.U. A tiempo completo

    About the RoleWe are seeking an experienced Operations Manager to join our Night Shift team at Amazon Logistics. As an Operations Manager, you will be responsible for leading a team of Area Managers and driving operational excellence across our sites.Key ResponsibilitiesManage and develop a team of Area Managers to achieve business objectivesLead operational...


  • Rubí, Barcelona, España Amazon Road Transport Spain, S.L.U. A tiempo completo

    About the RoleWe are seeking an experienced Night Shift Operations Manager to join our team at Amazon Logistics, or AMZL. As a Night Shift Operations Manager, you will be responsible for leading operational teams on a shift, dealing with issues, and positively impacting site performance.Main Responsibilities• Manage and develop a team of Area Managers•...


  • Rubí, Barcelona, España Amazon Road Transport Spain, S.L.U. A tiempo completo

    About the RoleAs an Operations Manager, Night Shift, you will be responsible for leading a team of Area Managers and driving operational excellence in our Night Shift operations. You will work closely with other support teams, including HR, Finance, Health and Safety, and Security, to ensure seamless execution of our operational plan.Key...


  • Rubí, Barcelona, España Amazon Road Transport Spain, S.L.U. A tiempo completo

    About the RoleAs an Operations Manager, Night Shift, you will be responsible for leading operational teams on a shift, dealing with issues, and positively impacting site performance. You will also analyze shift performance against relevant business objectives and put in place actions to improve operational excellence.Key ResponsibilitiesManage and develop a...


  • Rubí, Barcelona, España Amazon Road Transport Spain, S.L.U. A tiempo completo

    About the RoleWe are seeking an experienced Operations Manager to join our Night Shift team at Amazon Logistics. As a key member of our operations team, you will be responsible for leading and developing a team of Area Managers, managing operational teams on a shift, and driving operational excellence to create a seamless customer experience.Key...


  • Rubí, Barcelona, España Amazon Road Transport Spain, S.L.U. A tiempo completo

    About the RoleWe are seeking an experienced Operations Manager to join our Night Shift team at Amazon Logistics. As a key member of our operations team, you will be responsible for leading and developing a team of Area Managers, managing operational teams on a shift, and driving operational excellence to create a seamless customer experience.Key...


  • Rubí, Barcelona, España Amazon Road Transport Spain, S.L.U. A tiempo completo

    About the RoleWe are seeking an experienced Operations Manager to join our Night Shift team at Amazon Logistics, or AMZL. As an Operations Manager, you will be responsible for leading operational teams on a shift, dealing with issues, and positively impacting site performance.Key ResponsibilitiesManage and develop a team of Area ManagersAnalyse shift...


  • Rubí, Barcelona, España Amazon Road Transport Spain, S.L.U. A tiempo completo

    About the RoleWe are seeking an experienced Operations Manager to join our Night Shift team at Amazon Logistics, or AMZL. As an Operations Manager, you will be responsible for leading operational teams on a shift, dealing with issues, and positively impacting site performance.Key ResponsibilitiesManage and develop a team of Area ManagersAnalyse shift...


  • Rubí, Barcelona, España Amazon Road Transport Spain, S.L.U. A tiempo completo

    About the RoleAs an Operations Manager on the Night Shift at Amazon Logistics, you will be responsible for leading operational teams and driving excellence in safety, quality, and productivity. Your key responsibilities will include managing and developing a team of Area Managers, analysing shift performance, and implementing actions to improve operational...


  • Rubí, España Submer A tiempo completo

    In dependence of vice president of supply chain , the ideal candidate will coordinate with Product Development and conduct Sourcing and Procurement for all…… Ensure we have highly qualified and inspiring leaders and managers, empowering them with training, mentoring and coaching to lead their teams with confidence.… Our team is passionate about...


  • Rubí, España Amazon Road Transport Spain, S.L.U. A tiempo completo

    You will be working on the Night Shift.The role is based on the Station.Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. It’s driven by Operations Managers who bring the team together to push excellence in safety, quality and...

  • Sales Manager

    hace 2 semanas


    Rubí, España Lnw Gaming International, S.l. A tiempo completo

    Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe. Position Summary: As an integral member of the EMEA Regional Sales team, your role as Sales Manager will require you to actively engage...