Customer Success
hace 2 semanas
Customer Success & Implementation SpecialistJoin to apply for the Customer Success & Implementation Specialist role at KIU System Solutions .Purpose of the PositionThe Customer Success & Implementation Specialist – Europe will be responsible for ensuring successful implementation, ongoing support, training, and satisfaction for KIU System Solutions customers in the European region. This role combines technical, functional, and commercial skills, aimed at ensuring that airlines and travel agencies effectively adopt KIU's technological solutions (PSS, GDS, Digital Retailing, AI Agents, etc.), maximizing their value and contributing to customer success.Main ResponsibilitiesLead and execute KIU solution implementation processes for airlines and agencies, ensuring compliance with timelines, quality, and scope.Provide first‑level functional and operational support to customers in the region, appropriately escalating technical incidents to internal teams.Conduct functional and commercial training for end users and airline teams (reservations, check‑in, revenue accounting, e‑commerce, etc.).Accompany customers in their post‑implementation life cycle, promoting the adoption of functionalities, continuous improvement, and overall satisfaction.Act as a liaison between the customer and internal Product, Technology, and Commercial teams, communicating needs and opportunities for improvement.Contribute to the preparation of functional documentation, user manuals, and project progress reports.Keep customer, project, and ticket information up to date on corporate platforms (Zoho CRM, Zoho Desk, etc.).Participate in follow‑up meetings, demos, and workshops with current and potential customers.RequirementsMinimum of 2 years’ experience in similar or related roles in technology companies for airlines, GDS, PSS, OTA, or airlines.Proven functional knowledge in at least two of the following areas:Passenger Service Systems (PSS): reservations, inventory, check‑in, e‑ticketing.Digital Retailing/Airline E‑commerce: IBE, MMB, web check‑in,
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Customer Success
hace 1 día
Madrid, España Pluxee A tiempo completoPluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.Your next challengeWe are looking for an Customer Success to join our Customer Success...
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Customer success
hace 2 días
Madrid, España Pluxee A tiempo completoPluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits. Your next challenge We are looking for an Customer Success to join our Customer Success...
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Customer Success
hace 2 semanas
Madrid, España Pluxee A tiempo completoPluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.🚀 Your next challengeWe are looking for an Customer Success to join our Customer...
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Customer Success
hace 1 semana
Madrid, España Pluxee A tiempo completoPluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits. Para una comprensión completa de esta oportunidad y de lo que se requerirá para ser...
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Customer Success
hace 1 semana
Madrid, España Pluxee A tiempo completoPluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits. Para una comprensión completa de esta oportunidad y de lo que se requerirá para ser...
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Customer Success
hace 5 días
Madrid, España Pluxee A tiempo completoPluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits. 🚀 Your next challenge We are looking for an Customer Success to join our Customer...
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Customer Success
hace 6 días
Madrid, España Pluxee A tiempo completoPluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits. Your next challengeWe are looking for an Customer Success to join our Customer Success...
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Customer Success
hace 5 días
Madrid, España Pluxee A tiempo completoPluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits. Your next challenge We are looking for an Customer Success to join our Customer Success...
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Customer Success
hace 2 días
Madrid, España Pluxee A tiempo completoPluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.🚀 Your next challengeWe are looking for an Customer Success to join our Customer...
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Customer Success
hace 2 días
Madrid, España Graitec A tiempo completoAbout Graitec Group: Founded in 1986, Graitec is a global leading Building Information Modelling (BIM) provider helping its architectural, engineering, construction and manufacturing customers to CREATE, SIMULATE, FABRICATE and MANAGE all the data of their projects. The company is driving growth through 3 highly complementary activities: - Value Added...
