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Spanish-Speaking Customer Representative, Remote from Greece
hace 2 semanas
Are you passionate about helping people and creating outstanding customer experiences? We are looking for a Spanish-speaking Customer Support Representative to join our international team in Athens, Greece . In this role, you’ll be the voice of the brand for Spanish-speaking customers, supporting them through phone, email, and chat to ensure their questions are answered and their problems solved. Remote work option available — but you must be based in Greece. If you’re currently abroad, don’t worry We offer a full relocation package to Athens, including: Flight reimbursement Airport pickup upon arrival Housing support with reduced rental fees (through our real estate partners) What You’ll Do Provide top-tier customer service to Spanish-speaking clients across multiple channels (phone, email, chat). Assist customers with inquiries, troubleshooting, and resolving issues in a timely and professional manner. Deliver customer-centric solutions with empathy, patience, and efficiency. Collaborate with the wider support team to ensure a smooth and seamless customer journey. Identify recurring issues and provide feedback to improve processes and customer satisfaction. What We’re Looking For Spanish C2 level (native or near-native fluency) English B2 minimum (for training and team communication) Strong communication skills – both written and verbal A problem-solving mindset with adaptability to fast-paced environments Basic computer skills (CRM, ticketing systems, MS Office, etc.) EU Passport (required for legal employment in Greece) Why Join Us Competitive salary + monthly performance bonuses Relocation package (flight reimbursement, airport pickup, housing assistance) Remote work flexibility – enjoy working from home while living in sunny Athens Ongoing training and career development opportunities Multicultural team environment with colleagues from all over Europe Extra perks: health insurance, paid holidays, and team events Location: Athens, Greece (remote work from anywhere in Greece) Contract type: Full-time, permanent Apply now and upload your CV in English #J-18808-Ljbffr
