IT Service Management German speaker
hace 7 días
About the RoleWe seek a highly motivated IT Service Management to join our team and take ownership of designing, organising, and optimising IT support and service processes end-to-end. This role is key to ensuring that services are reliable, efficient, and well-aligned with business needs. You'll work cross-functionally with service providers, internal stakeholders, and project teams to drive service quality, innovation, and satisfaction.Key ResponsibilitiesDesign and optimise end-to-end IT service and support processes, including stakeholder alignment and documentation.Coordinate and manage multiple service providers and ensure adherence to SLAs and quality standards.Monitor and report on service performance; prepare regular reports and presentations for internal and external stakeholders.Drive continuous improvement by identifying process inefficiencies and implementing corrective actions.Support the team lead with contract management and vendor negotiations.Act as the interface between technical experts and service agents to foster collaboration and service excellence.Collaborate as a key member of project teams during IT service rollouts and transformations.Handle escalation processes professionally and ensure resolution pathways are followed.Maintain a high level of customer satisfaction through proactive service delivery and communication.What you bring :A university degree in technical, economic or related disciplines .3+ years of experience in IT service management or a similar role.Strong understanding of IT service management frameworks (e.g., ITIL) and service quality assurance.Strong experience with Jira, Confluence.Excellent communication skills , with the ability to manage diverse stakeholders and teams.Fluent in German and English (written and spoken) — both are mandatory.Proven skills in negotiation and conflict resolution .Strong analytical thinking and solution-oriented mindset.#J-18808-Ljbffr
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IT Service Management German speaker
hace 4 días
Seville, España rindus A tiempo completoAbout the RoleWe seek a highly motivated IT Service Management to join our team and take ownership of designing, organising, and optimising IT support and service processes end-to-end.Inscríbase rápido, consulte la descripción completa desplazándose hacia abajo para conocer todos los requisitos de este puesto.This role is key to ensuring that services...
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IT Service Management
hace 3 semanas
Seville, España rindus A tiempo completoAbout the RoleWe seek a highly motivated IT Service Management to join our team and take ownership of designing, organising, and optimising IT support and service processes end-to-end.Inscríbase rápido, consulte la descripción completa desplazándose hacia abajo para conocer todos los requisitos de este puesto.This role is key to ensuring that services...
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Business Development Representative
hace 7 días
Seville, España Lingo-nova A tiempo completoBusiness Development Representative - German Speaker (Barcelona-Hybrid)3 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Start Date: 12 January 2026Location: Barcelona, SpainReady to grow your career in a fast-moving digital environment?Are you motivated by results, energized by conversations, and...
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Business Development Representative
hace 1 día
Seville, España Cross Border Talents A tiempo completoStart Date: 12 January 2026Location: Barcelona, SpainReady to grow your career in a fast-moving digital environment?Are you motivated by results, energized by conversations, and excited about helping businesses grow through smart digital solutions? If you enjoy working in a target-driven sales role and engaging directly with decision-makers, this opportunity...
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Business travel consultant with German
hace 1 semana
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hace 5 días
Seville, España TFS HealthScience A tiempo completoTFS HealthScience is a leading global mid-size Contract Research Organization (CRO) that partners with biotechnology and pharmaceutical companies throughout their entire clinical development journey. Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions.Join Our Team as a Director Project ManagementAbout this...
