Desktop Support Technician

Desktop Support Technician (1mes)Candidate Profile / Job Description We are seeking an experienced Desktop Support Technician for an onsite assignment in Santander, Spain, during the month of January. The technician will support end users in a corporate environment, performing troubleshooting, hardware interventions and workplace IT tasks according to internal procedures.Responsibilities:Provide L1/L2 onsite support for end users (Windows 10/11).Diagnose and resolve hardware, software and peripheral issues.Install, configure and replace desktops, laptops, monitors and accessories.Support ticket resolution through the customer s ITSM tool.Assist with IMAC (Install, Move, Add, Change) activities.Ensure proper documentation of actions taken.Collaborate with remote teams and follow SLA / workflow guidelines.Minimum Requirements:2+ years of experience in IT Support / Desktop Support / Field Services.Strong knowledge of Windows OS, Office 365, printers, and hardware troubleshooting.Experience with ticketing systems (ServiceNow, Remedy, Jira, or similar).Good understanding of networks at a basic support level (LAN, Wi-Fi, cabling).Ability to work onsite daily, independently and professionally.Fluent Spanish required basic English an advantage.Customer-oriented attitude, punctuality, and strong communication skills.Contract Details:Duration: 1 month (January).Location: Santander (onsite only).Schedule: Business hours (exact schedule confirmed during onboarding). Windows, Office 365, Active Directory, Hardware, ServiceNow, ITSM