Head of European Customer Care Operations
hace 16 horas
An innovative travel management firm is seeking a Director of Customer Care Operations for Europe in Barcelona. This role involves leading a team of over 700 to ensure exceptional customer experience and operational excellence. The ideal candidate will possess 8-10 years of experience in customer care, managing both in-house and outsourced teams, and will thrive in a high-growth environment. Responsibilities include setting performance targets, driving strategic initiatives, and fostering a customer-first culture.#J-18808-Ljbffr
-
European Director, Customer Care Operations
hace 3 días
Barcelona, España Perk A tiempo completoA leading technology company based in Barcelona is seeking a Director of Customer Care Operations to lead and scale their European team.Solicitar este puesto es sencillo. Desplácese hacia abajo y haga clic en "Solicitar" para ser considerado para esta posición.The role requires 8-10 years of experience in managing customer care operations, with a focus on...
-
Director of Customer Care Operations
hace 7 días
Barcelona, España Perk A tiempo completoAbout Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation,...
-
Director of Customer Care Operations
hace 2 semanas
Barcelona, España Perk A tiempo completoDirector of Customer Care Operations – EU About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time‑consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that...
-
Director of Customer Care Operations
hace 14 horas
Barcelona, España Perk A tiempo completoAbout UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time‑consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps...
-
Director of Customer Care Operations
hace 2 semanas
Barcelona, España Perk A tiempo completoDirector of Customer Care Operations – EU About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time‑consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that...
-
Director of Customer Care Operations
hace 3 días
Barcelona, España Perk A tiempo completoDirector of Customer Care Operations – EULa siguiente información tiene como objetivo proporcionar a los posibles candidatos una mejor comprensión de los requisitos para este puesto.About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time‑consuming, manual work that gets in the way of real...
-
Senior Customer Care Manager
hace 2 semanas
Barcelona, España GSMA A tiempo completoAs Senior Customer Care Project Manager, you are responsible for Customer Care process and service assessment and design. You deliver Customer Care solutions across the Mobile World Congresses, including project plan ownership, budget ownership, compliance ownership and reporting to and managing stakeholders on project and solution status. Where necessary,...
-
Business Operations Manager
hace 1 semana
Barcelona, España Spendesk A tiempo completoJoin to apply for the Head of Customer Operations role at Spendesk . Build, scale, and mentor a high‑performing Level 1–3 support organization (frontline agents, technical specialists, and escalation managers). Manage, coach, and develop Customer Care and Technical Support Team Leads, fostering a culture of ownership, accountability, and continuous...
-
Senior Operations Manager
hace 2 días
Barcelona, España The Fork A tiempo completoWelcome to our fabulous world. We are **_TheFork_**. Our mission is to_ bring happiness through amazing dining experiences, _thanks to our 3 main products: TheFork App : the restaurant discovery and booking app for every occasion ️ TheFork Manager : the tool to digitize restaurant operations and be in full control of your business TheFork Pay & gift cards...
-
Travel Customer Care Manager
hace 7 días
Barcelona, España BizAway A tiempo completoWe are looking for an experienced, results-driven Customer Care Manager (m/f/d) to lead and manage our customer support team dedicated to the Iberian Market (Spain and Portugal) and the Northern European Market (e.g., DACH, UK, Nordic Countries).The ideal candidate will define and implement specific Customer Care strategies for the target market, ensuring...