Head of European Customer Care Operations
hace 5 días
An innovative travel management firm is seeking a Director of Customer Care Operations for Europe in Barcelona. This role involves leading a team of over 700 to ensure exceptional customer experience and operational excellence. The ideal candidate will possess 8-10 years of experience in customer care, managing both in-house and outsourced teams, and will thrive in a high-growth environment. Responsibilities include setting performance targets, driving strategic initiatives, and fostering a customer-first culture.#J-18808-Ljbffr
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European Director, Customer Care Operations
hace 6 días
Barcelona, España Perk A tiempo completoA leading technology company based in Barcelona is seeking a Director of Customer Care Operations to lead and scale their European team.Solicitar este puesto es sencillo. Desplácese hacia abajo y haga clic en "Solicitar" para ser considerado para esta posición.The role requires 8-10 years of experience in managing customer care operations, with a focus on...
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Head of Customer Operations
hace 2 días
Barcelona, España Spendesk A tiempo completoJoin to apply for the Head of Customer Operations role at Spendesk . We’re looking for a Head of Customer Operations to lead and scale our multi-tier support organization (Levels 1–3). You’ll design and execute our support strategy to deliver exceptional customer experiences across multiple markets, languages, and channels — achieving a CSAT of 90+...
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Head of Customer Experience
hace 1 día
Barcelona provincia, España PostPro Ltd A tiempo completo**Job Summary** Our client is looking for an experienced **Head of Customer Experience (CX)** to enhance and elevate the customer journey across all touchpoints in their European e-commerce platform. This role is essential to improving customer satisfaction, driving retention, and creating a seamless shopping experience. **Key Responsibilities**: - Design...
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Director of Customer Care Operations
hace 4 días
Barcelona, España Perk A tiempo completoAbout Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation,...
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Head of Customer Operations
hace 2 días
Barcelona, Barcelona, España Spendesk A tiempo completoWe're looking for aHead of Customer Operationsto lead and scale our multi-tier support organisation (Levels 1–3). You'll design and execute our support strategy to deliverexceptional customer experiencesacross multiple markets, languages, and channels — achieving aCSAT of 90+while maintaining strong operational efficiency and proactively managing leading...
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Head of Customer Operations
hace 4 días
Barcelona, España Spendesk A tiempo completoJoin to apply for the¿Tiene su CV preparado? Si es así y confía en que este es el puesto ideal para usted, asegúrese de enviar su solicitud lo antes posible.Head of Customer Operationsrole atSpendesk .We’re looking for aHead of Customer Operationsto lead and scale our multi-tier support organization (Levels 1–3). You’ll design and execute our...
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Director of Customer Care Operations
hace 2 días
Barcelona, España Perk A tiempo completoAbout Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time‑consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps...
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Director of Customer Care Operations
hace 2 semanas
Barcelona, España Perk A tiempo completoDirector of Customer Care Operations – EU About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time‑consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that...
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Director of Customer Care Operations
hace 3 días
Barcelona, España Perk A tiempo completoDirector of Customer Care Operations – EU About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time‐consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that...
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Director of Customer Care Operations
hace 5 días
Barcelona, Barcelona, España Perk A tiempo completoAbout UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation,...