Hotel Booking Agent
hace 2 semanas
Overview Travelodge is a well-known, established British hotel brand that offers more than 590 locations across the UK, Ireland, and Spain. They have over 40,000 guest bedrooms, serve more than 3 million cooked breakfasts per year, and are constantly improving their customer experience by providing quality facilities in essential locations. We are looking for extraordinary people with outstanding sales skills to join our high-energy booking team What you will be doing Handling inbound calls, consisting of booking requests, cancellations, amendments, and customer enquiries. Identifying sales opportunities in every call by understanding our customers' needs. Influencing and persuading customers to make reservations now, not think about it, and call back later. Upselling rooms and cross-selling extras, such as breakfast and Wi-Fi, to increase revenue. Working within talk-time targets to deliver minimum calls per hour. Constantly improving product knowledge to deliver the highest quality of information to our customers. Dealing with general customer enquiries quickly and efficiently, always trying to spot sales opportunities Requirements What skills & experience you will bring to us? Be fluent in English and Spanish. Strong interpersonal skills with excellent verbal communication skills. Previous call centre, customer service, or other customer-facing experience preferred but not essential. Ability to deal professionally with challenging calls and difficult situations. Excellent ability to listen and ask appropriate questions to ascertain customer needs. Sales experience would be a plus but not required. High level of motivation with a drive to meet and exceed targets. A strong work ethic and team spirit. Enthusiasm and a positive attitude. Basic computer skills and accurate data capture skills. Benefits What do we offer? Start date: 10th February 2026 Full-time: (39 hours/week) Working days/Hours: Rotative schedule from Monday to Sunday between 15:00 am to 23:30 pm (rotative weekends, two weekends off per month guaranteed). Salary: €18,095 gross/year Bonus: Up to €70 per week based on performance Holidays: 2 day accrued per month Paid
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Summer Booking Agent – Barcelona
hace 1 semana
Barcelona, España Booking Agent A tiempo completoA leading incoming tourism company in Spain is seeking a Booking Agent for the Summer Season 2026 in Barcelona. The ideal candidate will have at least two years of experience in booking management, strong English skills, and be proficient in Excel and Outlook. The role involves managing bookings, addressing stops sales, and ensuring high-quality service...
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Booking Agent
hace 2 semanas
barcelona, España B Network A tiempo completoOverview bnetwork is a specialist SaaS accommodation management company, supporting major B2B events across Europe (congresses, exhibitions, festivals, trade fairs) since 2004. With our proprietary software and customer-centric approach, we work on high-profile events such as Mobile World Congress, Web Summit, ISE, CPHI, and more. We have a new opportunity...
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Booking Agent
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Barcelona, España MTS Globe A tiempo completoMTS Globe Spain MTS Globe is the biggest independently owned incoming company in Europe. Our network includes 66 destination offices in 22 countries in and around the Mediterranean Sea, the Atlantic Ocean, Northen Africa, the Black Sea, the Arabian Gulf and Mexico´s Caribbean Coast. Since its foundation in 1967, MTS Globe has built up a strong market...
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Travel Booking Agent
hace 1 semana
Barcelona, España NTT DATA Business Solutions A tiempo completoCorporate Travel Agent (English & German) ✈️ Barcelona / hybrid Full-time / Permanent) NTT DATA Business Solutions part of the global NTT DATA Group, one of the world’s leading IT service providers. With over 18,000 professionals worldwide, we design, implement, and manage SAP solutions that empower businesses and their people. Career development in a...
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Travel Booking Agent
hace 3 semanas
Barcelona, España NTT DATA Business Solutions A tiempo completoCorporate Travel Agent (English & German) #127757;#Location: Barcelona/hybridDesplácese hacia abajo para obtener una visión general completa de lo que requerirá este trabajo. ¿Es usted el candidato adecuado para esta oportunidad?#Employment Type: [Full-time / Permanent]Join NTT DATA Business Solutions , part of the global NTT DATA Group, one of the...
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Agente de Reservas en H10 The One Barcelona
hace 2 semanas
Barcelona, España Super Deporte A tiempo completoAgente de Reservas en H10 The One Barcelona H10 Hotels precisa incorporar a un/a Agente de Reservas en nuestro hotel H10 The One Barcelona 5*GL. Las funciones a desarrollar serán: Gestión del booking del hotel. Atención telefónica de reservas según standards marcados. Actualización del pricing. Gestión de extranets. Colaboración con el departamento...
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Agente de Reservas en H10 The One Barcelona
hace 22 horas
Barcelona, España Super Deporte A tiempo completoAgente de Reservas en H10 The One BarcelonaH10 Hotels precisa incorporar a un/a Agente de Reservas en nuestro hotel H10 The One Barcelona 5*GL.Las funciones a desarrollar serán:Gestión del booking del hotel.Atención telefónica de reservas según standards marcados.Actualización del pricing.Gestión de extranets.Colaboración con el departamento de...
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Bilingual Hotel Booking Agent
hace 2 semanas
Barcelona, España CPM CX Centre A tiempo completoA leading customer service company based in Barcelona is seeking enthusiastic team members to join their booking team. The role involves handling customer queries, making reservations, and upselling products. Candidates must be fluent in English and Spanish, possess strong communication skills, and have a motivation to meet sales targets. Hybrid working is...
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Booking Agent
hace 2 semanas
Barcelona, Barcelona, España bnetwork A tiempo completoWe're hiring bnetwork is a specialist SaaS accommodation management company, supporting major B2B events across Europe (congresses, exhibitions, festivals, trade fairs) since 2004. With our proprietary software and customer-centric approach, we work on high-profile events such as Mobile World Congress, Web Summit, ISE, CPHI, and more.We have a new...
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Hotel Booking Agent for the UK
hace 2 semanas
Barcelona, Barcelona, España CPM International A tiempo completoTravelodge is a well-known, established British hotel brand that offers more than 590 locations across the UK, Ireland, and Spain. They have over 40,000 guest bedrooms, serve more than 3 million cooked breakfasts per year, and are constantly improving their customer experience by providing quality facilities in essential locations. We are looking for...
