Scaled Customer Success
hace 7 días
Scaled Customer Success - AEC Industry Advisor - France & BeNeLux Join Autodesk's Scaled Customer Success team, where we create impactful experiences for our customers while supporting improved revenue and overall company growth. As we transform our business model, driving continuous adoption of our technology is key to success for both Autodesk and our customers. You will be part of the EMEA Scaled Customer Success team, supporting companies through the Onboard and Adopt lifecycle stages. Your role will be to help them achieve their business goals by maximizing the potential of Autodesk solutions. Our guiding principles are to be collaborative, foster a growth mindset, reimagine what is possible, and be unstoppable in our pursuit of impact and results. We build trust through every interaction and are committed to creating a diverse and inclusive workplace. Responsibilities Proactively engage with customers through outbound calls, emails, and meetings, leveraging industry-specific knowledge. Interact with various personas within customer organizations, from IT staff to C-level executives Establish and execute onboarding and adoption strategies to increase customer value. Monitor customer usage data and other health indicators, and translate these into a customer success engagement approach to increase Autodesk product usage and adoption Identify and engage with at-risk accounts using strong discovery and consultative skills to mitigate risk and realign them to success Expand and grow Autodesk's existing customer portfolio by identifying opportunities for new business development Collaborate cross-functionally with Sales, Channel Partners, Support, and other Autodesk stakeholders to drive customer milestones Minimum Qualifications Professional working proficiency in French Knowledge of Dutch is considered an asset Relevant experience or education in the Architecture and Construction industry Strong communication skills such as relationship building, interpersonal skills, empathy, active listening, influencing and negotiating, objection handling and storytelling Proficiency or familiarity in the following skills: time management,
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Scaled Customer Success
hace 2 semanas
Barcelona, Barcelona, España Autodesk A tiempo completoJob Requisition ID #25WD92144Position OverviewJoin Autodesk's Scaled Customer Success team, where we create impactful experiences for our customers while supporting improved revenue and overall company growth. As we transform our business model, driving continuous adoption of our technology is key to success for both Autodesk and our customers.You will be...
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Customer Success
hace 19 horas
Barcelona, España Customer Success Unit A tiempo completoPosition overview As Account Manager you will be directly responsible for assisting our Retail Clients by using your consulting skills, retail business knowledge and software solution expertise to effectively operate the Openbravo Cloud-based POS and Retail Management solutions into the client’s business. The position is based in Pamplona or Barcelona...
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Scaled Customer Success
hace 1 semana
Barcelona, España Autodesk A tiempo completoScaled Customer Success - AEC Industry Advisor - France & BeNeLux Join Autodesk's Scaled Customer Success team, where we create impactful experiences for our customers while supporting improved revenue and overall company growth. As we transform our business model, driving continuous adoption of our technology is key to success for both Autodesk and our...
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AEC Industry Advisor
hace 3 días
Barcelona, España Autodesk, Inc. A tiempo completoA leading design software company is seeking a proactive team member for its Scaled Customer Success team in Barcelona. You will engage with customers to maximize Autodesk solutions, mitigate risks, and drive collaboration. Proficiency in Dutch and experience in the Architecture and Construction industry are required. This role is essential in transforming...
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Scaled AEC Customer Success Architect
hace 3 días
Barcelona, España Autodesk A tiempo completoA leading software company is seeking an Associate for the Scaled Customer Success team. This role entails engaging with customers, establishing strategies for onboarding, and expanding the existing customer portfolio. Candidates should have professional proficiency in Dutch and experience in the Architecture and Construction industry. Excellent...
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Scaled Customer Success
hace 3 días
Barcelona, España Autodesk, Inc. A tiempo completoJoin Autodesk's Scaled Customer Success team, where we create impactful experiences for our customers while supporting improved revenue and overall company growth. As we transform our business model, driving continuous adoption of our technology is key to success for both Autodesk and our customers.You will be part of the EMEA Scaled Customer Success team,...
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Scaled Customer Success
hace 1 semana
Barcelona, España Autodesk A tiempo completoScaled Customer Success - AEC Industry Advisor - France & BeNeLux¿No sabe con seguridad qué habilidades necesitará para esta oportunidad? Simplemente lea la descripción completa a continuación para obtener una idea clara de los requisitos del candidato.Join Autodesk's Scaled Customer Success team, where we create impactful experiences for our customers...
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Customer Success Architect
hace 3 días
Barcelona, España Autodesk A tiempo completoA leading software company is seeking an Associate for the Scaled Customer Success team. Candidates should have professional proficiency in Dutch and experience in the Architecture and Construction industry. Excellent communication skills and the ability to work collaboratively across departments are essential. This is a full-time position located in...
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Customer Success Advisor, AEC
hace 3 días
Barcelona, España Autodesk A tiempo completoJob Requisition ID #25WD94077 Position OverviewJoin Autodesk's Scaled Customer Success team, where we create impactful experiences for our customers while supporting improved revenue and overall company growth. As we transform our business model, driving continuous adoption of our technology is key to success for both Autodesk and our customers. You will be...
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Nordic Customer Success Advisor: Onboarding
hace 1 semana
Barcelona, España PowerToFly A tiempo completoA leading design software company is looking for a customer success specialist to join their Scaled Customer Success team in Barcelona. This role focuses on client engagement and adoption strategies, with a strong emphasis on the architecture and engineering sectors. The ideal candidate will have strong communication skills and relevant industry experience....
