Customer Success Manager
hace 2 días
Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night.Descubra si esta oportunidad es adecuada para usted leyendo toda la información que sigue a continuación.Built on the Shiji Platform—the only truly global hotel technology platform—Shiji's cloud‑based portfolio includes Property Management System, Point‑of‑Sale, guest engagement, distribution, payments, and data intelligence solutions for over 91,000 hotels worldwide, including the largest chains.The best hotels run on Shiji—day and night.Job DescriptionTo support our Customer Success team, we are looking for a young‑minded, vibrant, high‑energy, proactive and detail‑oriented Customer Success Manager, with experience in Customer Support and the ability to analyze customer behavior metrics to recommend key actions within their organization to increase the adoption of Reviewpro Reputation features in the DACH Market.ResponsibilitiesPrimary point of contact for our accounts.Establish a trusted advisor relationship with each of your assigned accounts.Ability to monitor the status of onboarding of a client and help them finalize any outstanding items.Provide training to our clients on the Reviewpro Reputation tool and key hospitality best practices.Increasing the adoption and engagement of features and functionality of our tool.Constant proactive monitoring of client engagement and health/happiness levels and regular interactions with clients (phone, email, etc).Regular communication to clients on new features.Work closely with the Customer Success Team to follow up on bugs and issues.Supporting the renewal process in collaboration with the Customer Success and Sales Teams.Identifying upsell and cross‑sell opportunities.QualificationsNative/professional level of German and English.Other languages are a plus.Preferably, you have experience in Customer success roles/Hospitality industry.Results‑driven and self‑starter with a positive and hands‑on attitude.Empathetic, people oriented, great relationship‑builder.Strong aptitude for technology.Additional InformationChallenging and creative technology environment.Feedback and initiative are always welcomed.Hybrid model of work, opportunity to work (partially) remotely.A modern workplace in one of our multinational offices, of course as much coffee, tea and fruit as you need to get into the flow.Access to various location‑based benefits.#J-18808-Ljbffr
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Customer Success Manager
hace 2 días
Ceuta, España Shiji Group A tiempo completoShiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night.Descubra si esta oportunidad es adecuada para usted leyendo toda la información que sigue a continuación.Built on the Shiji Platform—the only truly global hotel technology...
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Customer Success Manager
hace 2 días
ceuta, España Shiji Group A tiempo completoShiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night. Descubra si esta oportunidad es adecuada para usted leyendo toda la información que sigue a continuación. Built on the Shiji Platform—the only truly global hotel technology...
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Customer Success Manager
hace 2 días
Ceuta, España Shiji Group A tiempo completoUna empresa tecnológica global busca un Customer Success Manager vibrante y proactivo para unirse a su equipo en Ceuta. Este puesto requiere un nivel nativo o profesional de alemán y inglés, además de habilidades en la industria de la hospitalidad. El candidato ideal será responsable de establecer relaciones con los clientes, monitorear su...
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Senior Key Account Success Manager — Remote
hace 7 días
Ceuta, España Cheerfy A tiempo completoUna empresa de tecnología para restaurantes busca un(a) Customer Success Manager en Ceuta para asegurar la implementación y uso a largo plazo de sus soluciones en grupos de restaurantes. Se requiere más de 10 años de experiencia en gestión de clientes comerciales, habilidades interpersonales fuertes y fluidez en español e inglés. Ofrecen un puesto a...
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Senior Key Account Success Manager — Remote
hace 6 días
Ceuta, España Cheerfy A tiempo completoUna empresa de tecnología para restaurantes busca un(a) Customer Success Manager en Ceuta para asegurar la implementación y uso a largo plazo de sus soluciones en grupos de restaurantes. Se requiere más de 10 años de experiencia en gestión de clientes comerciales, habilidades interpersonales fuertes y fluidez en español e inglés. Ofrecen un puesto a...
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Senior Key Account Success Manager — Remote
hace 5 días
Ceuta, España Cheerfy A tiempo completoUna empresa de tecnología para restaurantes busca un(a) Customer Success Manager en Ceuta para asegurar la implementación y uso a largo plazo de sus soluciones en grupos de restaurantes.Se pueden requerir diversas habilidades interpersonales y experiencia para el siguiente puesto. Por favor, asegúrese de consultar la descripción a continuación con...
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Customer Service Manager
hace 2 días
Ceuta, España LEON CYCLE A tiempo completoLeon Cycle is an e-bike business that was established in Germany in 2014 and has since developed business operations in over 10 countries across Europe, North America and APAC.¿Todo listo para enviar su solicitud? Asegúrese de comprender todas las responsabilidades y tareas asociadas a este puesto antes de continuar.Leon Cycle offers a range of e-bike...
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Customer Service Manager
hace 2 días
ceuta, España LEON CYCLE A tiempo completoLeon Cycle is an e-bike business that was established in Germany in 2014 and has since developed business operations in over 10 countries across Europe, North America and APAC. ¿Todo listo para enviar su solicitud? Asegúrese de comprender todas las responsabilidades y tareas asociadas a este puesto antes de continuar. Leon Cycle offers a range of e-bike...
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Spanish Premier Customer Loyalty Account Manager
hace 2 semanas
Ceuta, España 888holdings A tiempo completo**CE** **Position ID: FF.363** **Spanish Premier Customer Loyalty Account Manager**: The Premier Customer Loyalty Team is a dynamic and customer-centric group that sets the high standard for engagement and adaptability. With an unwavering commitment to customer loyalty and compliance, we thrive on building strong, lasting relationships. Our dedication to...
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Spanish Premier Customer Loyalty Account Manager
hace 2 semanas
Ceuta, Ceuta, España 888holdings A tiempo completoCEPosition ID: FF.363Spanish Premier Customer Loyalty Account ManagerThe Premier Customer Loyalty Team is a dynamic and customer-centric group that sets the high standard for engagement and adaptability. With an unwavering commitment to customer loyalty and compliance, we thrive on building strong, lasting relationships. Our dedication to understanding...
