Customer Success Manager, Fleet
hace 7 días
Enterprise Customer Success Manager at Canonical Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. The company is a founder‑led, profitable, and growing global distributed collaboration. Customer Success is a new and strategic department at Canonical, designed to reduce risk and churn, facilitate the adoption of new products or services, and support expansion within existing accounts. Customer Success Managers (CSM) develop trust with their customers, provide a best‑possible experience navigating Canonical’s offering, align expectations, suggest additional services, and help create and deliver an appropriate collaboration roadmap. Onboard new customers and introduce them to our products and support processes. Products include Ubuntu Pro, MAAS, Landscape, OpenStack, Ceph, Kubernetes, data applications and many more. Elaborate and coordinate complex projects in interaction with developers, IT managers and decision makers from various industries. Collaborate with Sales, Field Engineering and Support in developing and delivering engagement plans that fulfil the customer's objectives. Manage a portfolio of customers in a specific geographic region and identify growth opportunities or renewal risks in coordination with Sales. Experience running a disciplined, weekly customer and business review process with cross‑functional teams, identifying and prioritising blockers, and driving resolution through corporate product and engineering teams. Serve as a customer advocate internally and influence Canonical product roadmaps, websites, documentation, processes and people to improve customer satisfaction and retention. Support customers through reactive ticket requests. Create campaigns targeting multiple customers through digital touch‑points and activities. Minimum 5 years of work experience with a strong relation to IT and exposure to projects related to at least one of: Linux OS, data applications, storage, cloud computing, networking, security, migration, IoT. Excellent presentation skills with the ability to guide a conversation about complex software. Experience building and improving internal processes while maintaining timely delivery to customer‑related projects. Knowledge of agile methodologies. If you are proficient in Spanish and Portuguese alongside an excellent command of English, please let us know. Experience with Salesforce, Jira and other CRMs. Personal learning and development budget of USD 2 000 per year. Annual holiday leave. Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open‑source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company.
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Customer Service
hace 7 días
Salamanca, España Canonical A tiempo completoA leading open source software provider is seeking an Enterprise Customer Success Manager to support customer relationships and facilitate product adoption. This role involves onboarding new customers, managing a portfolio, and coordinating projects with cross-functional teams. The ideal candidate has at least 5 years of IT experience and excellent...
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Graduate Customer Success Manager
hace 1 día
Salamanca, España Canonical A tiempo completoJoin to apply for the Graduate Customer Success Manager role at Canonical2 months ago Be among the first 25 applicantsJoin to apply for the Graduate Customer Success Manager role at CanonicalThe role of a Customer Success Manager at CanonicalCustomer success is a new and strategic department at Canonical, with the objective to reduce risk and churn,...
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Enterprise Customer Success Manager
hace 7 días
Salamanca, España Canonical A tiempo completo4 days ago Be among the first 25 applicants Enterprise Customer Success Manager at Canonical Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation,...
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Strategic Enterprise CSM
hace 7 días
Salamanca, España Canonical A tiempo completoA leading open source software provider is seeking an Enterprise Customer Success Manager to support customer relationships and facilitate product adoption. This role involves onboarding new customers, managing a portfolio, and coordinating projects with cross-functional teams. The ideal candidate has at least 5 years of IT experience and excellent...
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Enterprise Project Manager
hace 3 días
Salamanca, España Canonical A tiempo completoJoin to apply for the Enterprise Project Manager role at Canonical2 months ago Be among the first 25 applicantsJoin to apply for the Enterprise Project Manager role at CanonicalCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in...
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Shift Manager 40916
hace 7 días
Salamanca, España Pizza Hut A tiempo completoWHO WE ARE: Ayvaz Pizza (Franchisee of Pizza Hut) is hiring Restaurant Shift Manager, who will be responsible for assisting with the daily operations of the restaurant. The Shift Manager assists with ensuring that each visit by a customer result in a friendly and personalized service with great food that is promptly delivered in a clean and inviting...
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Assistant Manager 40916
hace 5 días
Salamanca, España Pizza Hut A tiempo completoWHO WE ARE: Ayvaz Pizza (Franchisee of Pizza Hut) is hiring Restaurant Assistant Manager who will be responsible for assisting with the daily operations of the restaurant. The Restaurant Assistant Manager assists with ensuring that each visit by a customer result in a friendly and personalized service with great food that is promptly delivered in a clean and...
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Cloud Native Product Manager: Lead Open Source
hace 1 semana
Salamanca, España Canonical A tiempo completoA leading tech firm is seeking an experienced Product Manager to oversee the lifecycle of product development in the cloud-native landscape. This role requires expertise in open source software management and the ability to drive technical teams to success. You will lead market research efforts and collaborate across teams to align on strategies. Ideal...
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Account Manager
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Salamanca-Madrid, España Thomson Reuters A tiempo completo**Media Account Manager, Italy & Iberia - Reuters** Want to work for one of the world's trusted media brands? Like the sound of using your fluent Spanish, and English skills to create great relationships with global organisations? If so, this might be the job for you. The **Reuters News Agency**is looking for a **Media Account Manager**to work with our...
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Product Manager
hace 5 días
Salamanca, España Canonical A tiempo completoOverview Product Manager - Hardware Certification. This is a remote role based in the EMEA region. Responsibilities Lead the product development lifecycle, reviewing the priorities and goals for the Hardware Certification product. Collaborate with engineering, design, marketing, and sales to shape the development roadmap. Define future business models...
