Delivery Director

Who we are: Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. You Are: Director, Lab Informatics Department: IT CoE Director The Director of Lab Informatics is responsible for developing and executing a comprehensive informatics strategy to support laboratory operations across multiple functional areas including analytical development, quality control (QC), and manufacturing science and technology (MSAT). The role will drive innovation and digital transformation by integrating advanced informatics platforms that enhance data integrity, increase operational efficiency, and ensure regulatory compliance. The incumbent will serve as the principal liaison between laboratory stakeholders, IT, QA, and regulatory affairs to deliver robust, scalable, and compliant digital solutions. The Opportunity Strategic Leadership & Planning Develop and lead the execution of a multi-year lab informatics roadmap aligned with corporate digital transformation goals. Provide vision and strategic direction for the adoption of cloud-based and AI-driven technologies. Influence senior leadership decisions by providing insight into informatics trends and capabilities. Project Oversight & System Ownership Lead end-to-end lifecycle management of key lab systems including ELN (Electronic Lab Notebook), LIMS (Laboratory Information Management System), CDS (Chromatography Data System), and SDMS (Scientific Data Management System). Drive cross-functional project teams through software selection, system design, implementation, validation, and deployment. Maintain ownership of system governance, change management, and version control processes. Ensure timely resolution of system issues and continuous improvement through user feedback and performance metrics. Ensure informatics systems are compliant with global regulatory standards (e.g., Establish robust procedures for electronic data management, archival, and retrieval. Recruit, develop, and manage a multidisciplinary team of informatics professionals, system administrators, and project managers. Provide coaching, mentoring, and performance management to support professional growth and knowledge sharing. Act as the primary interface between scientific end-users, IT infrastructure teams, software vendors, and senior management. Drive user adoption and change management initiatives through effective communication and training programs. Provide hands on execution/leadership for the deployment of the LIMS/SAP interface Help drive final decision with Empower/Chromeleon Support solution decision and strategic plan for EM rollout (global) Bachelor’s degree in Life Sciences, Computer Science, Bioinformatics, or a related field is required; advanced degree (MS, PhD, or MBA) preferred. Proven track record in leading successful implementations of laboratory software systems in GxP-regulated environments. Deep understanding of laboratory workflows, sample lifecycle management, and analytical instrumentation. Expertise in system validation, data integrity principles, and GxP compliance. Strong project management skills with experience using Agile and Waterfall methodologies. Experience managing lab informatics systems across multiple global manufacturing or R&D sites. Familiarity with integration of lab systems with enterprise platforms such as ERP (SAP), MES, and QMS. Understanding of emerging technologies including AI/ML, NLP, and data visualization tools. Certifications in project management (e.g., PMP) or systems validation (e.g., All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance. #