Data Center Engineering Operations Technician

Data Center Engineering Operations TechnicianAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.We work on the most challenging problems, with thousands of variables impacting the supply chain. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, opera­tion managers, and other vital roles to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.Key ResponsibilitiesAssist in troubleshooting facility and rack-level events within Service Level Agreements (SLAs).Perform rack installs, decommissioning, operational readings, and facility management.Provide key performance indicators to senior engineers.Manage on‑site contractors, sub‑contractors, and vendors, ensuring work complies with established practices, procedures, and local legislation.Monitor performance of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.Ensure all safety procedures are adhered to while performing work.Assist with basic support concepts such as ticketing systems, root cause analysis, change management, writing procedures, and building management systems.Maintain data center critical infrastructure equipment ensuring 99.999% up‑time of the world's largest cloud computing portfolio.Work schedule changes depending on specific site needs. Shifts can be up to 12‑hours and may rotate on a predefined schedule. Some locations have on‑call rotations.Walk job sites in uneven terrain, maintain balance, and perform construction tasks while on a ladder.Regularly lift, move, or handle up to 39 pounds independently and participate in group lifts for 40+ pounds.Perform routine work that requires stooping, kneeling, crouching, crawling, climbing stairs, twisting, bending, working above shoulders, grasping, carrying, pushing, and pulling.A Day in the LifeYou will work with front‑line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintains and operates our critical infrastructure systems so that they are prepared to stand up against any situation.About the TeamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. Our Engineering Operations Technicians work in some of the most sophisticated, safe, and secure data centers in the world, helping test and implement new technology and work practices to meet the demands of a changing market.Basic QualificationsHigh school or equivalent diploma.Technical (Military/Trade School) training or 1+ years of electrical or mechanical, HVAC, fire system experience in a mission‑critical infrastructure or equivalent experience in a relevant industry.1+ years of experience with Microsoft Office products (including Excel, Word and PowerPoint).Preferred Qualifications2+ years of data center engineering experience.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit for more information.Amazon is a total compensation company. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.#J-18808-Ljbffr