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Overview Join StoneX Bullion – A Global Leader in Precious MetalsStoneX Bullion, part of a Fortune 50, Nasdaq-listed company, is one of Europe’s largest online precious metals traders. We specialize in gold, silver, platinum, and palladium, serving customers worldwide with high-quality products and outstanding service. As a company built on strong values of integrity, customer focus, and excellence, we offer a dynamic and international work environment where innovation and collaboration thrive. By joining our team, you’ll work with talented professionals from diverse backgrounds, covering multiple languages to support our customers across different countries.
This role offers career growth, skill development, and opportunities for travel, making it an exciting step for anyone looking to advance in a global organization.
Responsibilities
Your Role as a Customer Service Specialist As a Customer Service Specialist, you will be a trusted point of contact for our retail customers, ensuring they receive expert guidance and a seamless experience. You will play a key role in building and maintaining strong customer relationships in an industry that values trust and expertise. This position offers an excellent opportunity to gain international experience and contribute to an established global team, with the possibility of extension. Your Key Responsibilities: - Engage with customers worldwide via email, phone, and live chat in English and Italian; Spanish and/or German is a plus.- Advise and assist customers with product information, orders, and
