IT Support Technician

hace 2 semanas

Madrid, España Axiom Technologies A tiempo completo

Axiom Technologies  is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at . Job Overview We are seeking a skilled IT Support Technician (Level 1–2) to join our team in Madrid. In this role, you will serve as the first point of contact for technical support, assisting with a wide range of hardware, software, network, and user access issues. You’ll be instrumental in ensuring the smooth day-to-day operation of our IT systems and supporting end users across the organization. Key Responsibilities Tier‑1 & Tier‑2 Incident Management Triage, diagnose, and resolve or escalate support tickets using helpdesk tools. Perform basic troubleshooting such as password resets, user

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