Customer Operations Executive
hace 7 días
About the CompanyWe’re working with a next‑generation cleantech scale‑up that’s revolutionising electric vehicle charging. Backed by leading automotive players and recently named Fast Track Company of the Year, the company is setting the standard for sustainable mobility solutions across Europe.About the RoleAs a Customer Operations Executive, you’ll play a critical role across the full customer journey – from first contact through installation and aftercare. You’ll provide technical product support, guide customers through EV charger installations, and support the sales team with lead and CRM management. This hands‑on, customer‑facing role collaborates closely with technical, sales, and partner teams to deliver a seamless, high‑quality experience across Southern European markets.Key ResponsibilitiesProvide technical support for EV charging products to customers and installation partnersTroubleshoot product and installation issues, collaborating with engineering teams when requiredGuide customers through the EV charger installation process and monitor installer performanceManage and assign installation partners based on surveys, availability, and capacitySupport the sales team by tracking, updating, and qualifying leads in CRM systemsCreate and improve documentation to streamline customer support and reduce inbound queriesWhat We’re Looking ForFluency in Spanish and/or Portuguese and Italian, with professional proficiency in English2+ years’ experience in a customer operations, support, or technical support roleExperience working with CRM and support tools such as Zendesk, Freshdesk, or IntercomStrong communication skills with a customer‑first mindsetHighly organised, proactive, and comfortable solving complex, technical problemsExperience or strong interest in the EV charging, energy, or cleantech sector (is a strong advantage)Work EnvironmentYou’ll be based in Barcelona, working in a fast‑paced, mission‑driven environment. The role offers a hybrid setup, combining office collaboration with remote flexibility.Why Join?Join a rapidly growing EV charging scale‑up at a pivotal stage of expansionWork with passionate, international teams driving the future of clean energyMake a tangible impact on sustainable transportation across EuropeContract & CompensationContract Type: PermanentLocation: Barcelona, Spain (Hybrid)Compensation: up to €45k plus benefits#J-18808-Ljbffr
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Service Data
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madrid, España AXA Group Operations A tiempo completoService Data & AI Transformation Executive Manager Join to apply for the Service Data & AI Transformation Executive Manager role at AXA Group Operations Lead data and AI transformation at the executive level! Shape strategic vision, drive enterprise-wide innovation, and foster a data-first culture. Collaborate with top leadership to unlock new value, ensure...
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Customer Operations Executive
hace 3 semanas
Madrid, España EVEREC A tiempo completoCustomer Operations Executive – Barcelona, Spain – EV Charging / Cleantech – Remote/Hybrid – up to €45K + BenefitsJob Title:Customer Operations Executive – Southern Europe Location:Barcelona, Spain (Hybrid) Contract Type:Permanent Compensation:up to €45k Languages Required:Spanish/Portuguese/Italian, plus EnglishAbout the Company We’re...
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Customer Operations Executive
hace 3 semanas
Madrid, España EVEREC A tiempo completoCustomer Operations Executive – Barcelona, Spain – EV Charging / Cleantech – Remote/Hybrid – up to €45K + BenefitsJob Title:Customer Operations Executive – Southern Europe Location:Barcelona, Spain (Hybrid) Contract Type:Permanent Compensation:up to €45k Languages Required:Spanish/Portuguese/Italian, plus EnglishAbout the Company We’re...
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Customer operations specialist
hace 5 días
madrid, España Camper A tiempo completoLooking to discover more? Read on. We are looking for a Customer Operations Specialist who will be responsible for B2 B customers operations and reports directly to the Customer Operations Manager. Responsibilities Responsible for manage accounts operations, route orders according to customer requirements, meet delivery deadlines, handle delays, process...
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