Customer Success Manager

hace 1 día


valència, España RoomRaccoon A tiempo completo

Role Department: Customer Success Location: On-site (Valencia) Contract Type: Full-time (Permanent) Language Requirement: Fluent French & Italian or Spanish (native speaker) About RoomRaccoon RoomRaccoon is an award‑winning, all‑in‑one hotel management system (HMS) on a mission to revolutionise the way independent hotels operate. Since our founding in 2017, we've grown to a global team of 110+ Raccooners, proudly serving over 2,000 hotels across Europe, the US, and Africa. Our culture is bold, innovative, and passionate – just like the hoteliers we support. Your North Star as a Customer Success Manager As a Customer Success Manager (CSM), you will be at the heart of RoomRaccoon’s mission – helping our hotel partners achieve maximum value from our solutions while identifying growth opportunities. You will be the trusted advisor and commercial partner to a portfolio of German‑speaking hoteliers, supporting them through strategic consultation, product education, and data‑driven upsell initiatives. Key Responsibilities 1. Customer Success & Strategic


  • Customer Success

    hace 1 día


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