Customer Service Representative
hace 3 días
At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world Job Description We are looking for customer service representatives to join our team of around 1,700 people worldwide to help us power up the traveller's journey for millions of holidaymakers. If you are passionate about helping customers succeed and skilled at providing clear and friendly support in both German/French and English , keep on reading, as you might be the perfect fit for this job. The job in brief: Job Title : Customer Service Representative – French and German Speaker Location : Madrid Working model : Hybrid from Madrid, Remote from Spain Team : You will join the Customer Service Team in the Post Sales department Level : Professional Contract : Permanent, full time (36 h/week) What your impact will be You will play a key role in creating a positive customer experience by handling inbound and outbound phone calls, emails, and live chats. As the primary point of contact, you will investigate, advise, and resolve both pre-sales and after-sales queries, ensuring efficient, single-contact resolution for our customer Qualifications Your expertise : Strong verbal and written communication skills in French or German and Spanish Availability to work rotating shifts, including weekends At least one year of experience in Customer Support services. Thorough and meticulous with extreme attention to detail Proactive team player Work to tight deadlines with a can-do attitude. Previous experience in the travel sector or similar GDS knowledge is a plus Oriented business results Versatility Additional Information Perks of working with us : An inclusive, friendly, and international environment (you'll be working with colleagues from +10 countries and over 48 nationalities) Shorter working week (36h as full time) Possibility to work remotely up to 8 weeks a year throughout the Spanish territory and within the EU How we learn together : Access to e-learning platforms (e.g. Discovery) professional and managerial skills development training paths Other perks : 2 paid days off per year for volunteering purposes Occasional social events to foster connections among colleagues Travel industry discounts and flash exclusive staff fares We support our employees through life's significant moments with leave options (e.g parental responsibilities, marriages, bereavements, relocations, etc.) in line with local laws. Our commitment to celebrate diversity and generate belonging: At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression, and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. Eligibility criteria: By submitting your information and application, you confirm that you are legally authorised to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status. #J-18808-Ljbffr
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Customer Service Representative
hace 1 semana
Madrid, España Lyto Immigration A tiempo completoOur company is seeking a highly motivated and enthusiastic individual to join our customer service team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing excellent customer service and support to our clients. **Responsibilities** - Responding promptly and professionally to customer inquiries,...
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Customer Service Representative
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Madrid, España Airways Aviation A tiempo completo**Customer Service Representative Job Summary** **Customer Service Representative Duties and Responsibilities** - Listen, document, and help resolve conflicts with customers - Answer questions or handle complaints from customers - Provide information to customers about order status and product queries - Process customer orders/changes/returns according to...
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Customer Service Representative
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Madrid, España Binance A tiempo completoBinance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money. Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution...
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Customer Service Representative I
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Customer Service Representative
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Madrid, España Humanity A tiempo completoCompany Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Ethnic Minority, and the Previously Incarcerated. If you identify with any of the following...
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Customer Service Representative
hace 7 días
Madrid, España Humanity A tiempo completoCompany Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Ethnic Minority, and the Previously Incarcerated. If you identify with any of the following...
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Customer Service Representative with German
hace 22 minutos
Madrid, España Cielo Talent A tiempo completoWe are looking for a Customer Service Representative to join our client in their office in the Barcelona area. Our client helps global customers manufacture with precision—from aircraft to electric vehicles to medical devices. They thrive on collaboration and accountability, valuing every voice as they push boundaries and transform manufacturing.Customer...
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Customer Service Representative with Hungarian
hace 24 minutos
Madrid, España Cielo Talent A tiempo completoWe are looking for a Customer Service Representative to join our client in their office in the Barcelona area. Our client helps global customers manufacture with precision—from aircraft to electric vehicles to medical devices. They thrive on collaboration and accountability, valuing every voice as they push boundaries and transform manufacturing.Customer...
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Customer Service Representative
hace 5 días
Madrid, España BD A tiempo completo**Job Description Summary**: BD is a global medical technology company focused on improving drug therapies, enhancing the quality and speed of diagnosing infectious diseases, and advancing research and discovery of new drugs and vaccines. BD provides an environment which enables our highly talented workforce to be the best at their professions. We are always...
