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Technical Support Specialist

hace 7 días

madrid, España Uberall A tiempo completo
Technical Support Specialist - German/English Speaking

Location: Spain

Department: Global Support & Services – Technical Support

Employment Type: Full-time / Remote

Job Responsibilities

As a Technical Support Specialist, you will be responsible for providing technical assistance and support to customers in both German and English. Your duties will include:

  • Responding to customer inquiries and resolving technical issues.
  • Documenting support interactions and solutions.
  • Collaborating with other teams to improve product performance.
  • Providing feedback on customer issues to enhance service delivery.
Minimum Requirements

To be considered for this role, candidates must meet the following qualifications:

  • Fluent in both German and English.
  • Experience in technical support or customer service.
  • Strong problem-solving skills.
  • Excellent communication skills.
Application Information

Annual gross base salary expectations (e.g. 100,000) ✱

Bonus and other benefits ✱

From where would you like to work from (City/State/Country)? ✱

What is the earliest date you are available to start working, or what is the notice period you require before beginning a new job?

U.S. Equal Employment Opportunity Information

Completion is voluntary and will not subject you to adverse treatment. Our company values diversity. To ensure compliance with reporting requirements and to learn more about how we can increase diversity in our candidate pool, we invite you to voluntarily provide demographic information in a confidential survey at the end of this application. Providing this information is optional and will not affect your opportunity for employment.

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