IT Configuration Management Senior Specialist
hace 1 semana
About the CompanySymrise is a global supplier of fragrances, flavors, food, nutrition, and cosmetic ingredients. Its clients include manufacturers of perfumes, cosmetics, food and beverages, pharmaceuticals and producers of nutritional supplements and pet food. In 2024 the Group's sales were €4.9 billion, making it a leading global provider. Headquartered in Holzminden, Germany, the Group operates in more than 100 locations worldwide.About the RoleAs the IT CMDB Owner , you will be responsible for the strategy, design, implementation, and continuous improvement of the Configuration Management Database (CMDB) . You will act as the subject matter expert in Configuration Items (CI) Discovery, Asset Lifecycle Management, and Service Mapping , ensuring the CMDB is a powerful enabler for IT operations.Key ResponsibilitiesOwn & Lead the CMDB strategy, ensuring completeness, integrity, and accuracy of data.Enhance ITSM Processes by integrating CMDB with Incident, Change, and other IT Service Management functions.Automate & Optimize relationships between Configuration Items through advanced discovery tools and manual processes.Collaborate Across Teams – work closely with IT Security, Architecture, Finance, Business Solutions, and external vendors.Drive Adoption by leading communication, training, and best‑practice initiatives internally and externally.Monitor & Improve CMDB performance through KPIs, identifying gaps, and implementing continuous improvements.Integrate with 3rd‑Party Tools such as SCCM, monitoring solutions, and ServiceNow.Support Incident Management when needed.Education & ExperienceDegree in Computer Science, Engineering, or related field (or equivalent experience).At least 4 years of professional experience in a similar role, managing CMDB in an enterprise environment.Key SkillsStrong experience in Configuration Management and IT Service Management, particularly in a ServiceNow CMDB environment.Knowledge of IT asset tracking and software asset management.ITIL certification with solid understanding of ITSM best practices.Strong technical knowledge of IT infrastructure, software, and hardware.Experience working in IT operations and IT service management within an outsourced environment.Soft SkillsStrong analytical and problem‑solving skills with the ability to prioritize tasks effectively.Excellent collaboration, facilitation, and communication skills, especially in an international setting.Ability to build consensus and work effectively in cross‑functional teams.Language SkillsFluent in written and spoken English.Additional language skills (German, French, Spanish) are a plus.This role is based in our Barcelona office located in Poblenou and follows a hybrid work model.Seniority LevelMid‑Senior levelEmployment TypeFull‑timeJob FunctionHuman ResourcesIndustriesManufacturingReferrals increase your chances of interviewing at Symrise AG by 2x.#J-18808-Ljbffr
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IT Configuration Management Senior Specialist
hace 2 semanas
Barcelona, Barcelona, España Symrise AG A tiempo completoSymrise is a global supplier of fragrances, flavors, food, nutrition, and cosmetic ingredients. Its clients include manufacturers of perfumes, cosmetics, food and beverages, pharmaceuticals and producers of nutritional supplements and pet food.Its sales of € 4.9 billion in the 2024 fiscal year make Symrise a leading global provider. Headquartered in...
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