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Field Service Engineer
hace 3 meses
The Position
Tienes vocación de servicio y te apasiona la tecnología? Si es así, aquí hay una gran oportunidad para formar parte de un equipo donde convertimos las ideas en acciones.
Roche Diagnostics España está buscando un Field Service Engineer para formar parte de su equipo de Engineering Support.
Este puesto requiere residencia en Santiago de Compostela (Galicia).
Te encargarás de :
Planificación y ejecución de todas las tareas relacionadas con la instalación, el mantenimiento preventivo y las visitas de emergencia a nuestros instrumentos.
Garantizar un soporte al cliente único y de alta calidad.
Colaborar estrechamente con especialistas en aplicaciones, especialistas en TI y con el área comercial.
Informes de las tareas diarias en el sistema Rexis CRM.
Capacitación y orientación a clientes en el uso de nuestros instrumentos.
Así es nuestro / a Especialista :
Estudios en Ingeniería Técnica o Grado Universitario en electrónica, bioingeniería, robótica...
Amplia experiencia técnica, preferiblemente con conocimientos de IT y experiencia en resolución de problemas complejos.
Enfoque centrado en el cliente con un profundo compromiso para brindar un servicio excepcional.
Habilidades innatas de resolución de problemas y capacidad de pensamiento crítico.
Capacidad para mantener la calma en situaciones exigentes y bajo presión.
Responsable, flexible, con mentalidad de servicio y orientado a la consecución de objetivos.
Flexibilidad horaria y disponibilidad para viajar.
Buenas habilidades comunicativas y un buen nivel de inglés.
Inquietud por trabajar en equipo y buena disposición para ello.
Conocimiento previo del mundo del laboratorio es altamente valorable.
Lo que ofrecemos
Serás parte de un entorno dinámico y acelerado donde la inclusión, el aprendizaje y la colaboración son clave para el éxito.
Trabajarás junto a un equipo de Ingenieros de Servicio, interactuando estrechamente con clientes y colegas para brindar un servicio excepcional y beneficiar a los pacientes.
Tendrás la oportunidad de trabajar con tecnología de diagnóstico innovadora, herramientas y software avanzados.
Ofrecemos un trabajo emocionante y desafiante en un equipo dinámico, con grandes oportunidades para el desarrollo profesional y personal.
Capacitación y desarrollo continuos para ayudarlo a desarrollar sus habilidades y su carrera.
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