Empleos actuales relacionados con Business Consultant - Madrid - Sabio Group
-
Business Consultant, Madrid
hace 2 semanas
Madrid, España CAS TRAINING A tiempo completoBusiness Consultant CAS Training empresa de referencia con más de 20 años en consultoría tecnológica outsourcing y formación especializada selecciona a un/a Business Consultant para un importante proyecto REMOTO. Descripción del perfil Se busca un perfil de consultoría tecnológica con más de 4 años de experiência en proyectos de transformación en...
-
BUSINESS CONSULTANT MADRID
hace 6 días
Madrid, España Management Solutions, S.L A tiempo completoSpain BUSINESS CONSULTANT MADRID Madrid / Graduate / Number of vacancies: 5You will be working in key projects for leading organizations in the strategy, commercial effectiveness, transformation: organization and processes, risk management and control and marketing, financial and management information areas.RequirementsRecent graduates or final year...
-
Plm Business Consultant
hace 2 semanas
Madrid, España Lectra A tiempo completoThe **PLM Business Consultant** is a key member of the overall project team and expected to deliver thought leadership in challenging situations when implementing Lectra’s **Product Lifecycle Management** software offering for our customers. The Business consultant is the functional and process expert of a customer engagement team - consulting with...
-
SmartRecruiters - Business Process Senior Consultant
hace 1 semana
Madrid, España SAP A tiempo completoSmartRecruiters - Business Process Senior Consultant Join to apply for the SmartRecruiters - Business Process Senior Consultant role at SAP. As a SmartRecruiters Business Process Senior Consultant, you will serve as a trusted advisor to enterprise customers, guiding them through the design, delivery, and adoption of SmartRecruiters solutions. You will...
-
Business Consultant
hace 1 semana
Madrid, España Sabio A tiempo completoJoin to apply for the Business Consultant role at Sabio . At Sabio Group, we’re dedicated to fostering an environment where employees thrive. Since 1998, we’ve built a dynamic culture that is both challenging and fun, driven by a team of ambitious, knowledgeable individuals who are passionate about leading the CX revolution. We’re seeking creative,...
-
SmartRecruiters - Business Process Senior Consultant
hace 2 semanas
Madrid, España SAP A tiempo completoSmartRecruiters - Business Process Senior ConsultantJoin to apply for the SmartRecruiters - Business Process Senior Consultant role at SAP.As a SmartRecruiters Business Process Senior Consultant, you will serve as a trusted advisor to enterprise customers, guiding them through the design, delivery, and adoption of SmartRecruiters solutions. You will partner...
-
Business Travel Consultant – Palma
hace 6 días
Madrid, España HIRING. Executive Search A tiempo completoBuscamos un / a Business Travel Consultant para incorporarse a una agencia de viajes en pleno crecimiento, y unirse al equipo de viajes corporativos en Palma La persona seleccionada será responsable de gestionar reservas y asesorar a clientes empresariales, garantizando un servicio eficiente, personalizado y de alta calidad. Funciones principales Gestión...
-
Business Consultant
hace 1 semana
Madrid, España Sabio Group A tiempo completoBusiness Consultant Department: Delivery Employment Type: Full Time Location: Madrid Description At Sabio Group, we're dedicated to fostering an environment where employees thrive. Since 1998, we've built a dynamic culture that is both challenging and fun, driven by a team of ambitious, knowledgeable individuals who are passionate about leading the CX...
-
SAP SD Business Consultant
hace 5 días
Madrid, España Capitole A tiempo completoSAP SD Business Consultant – FULL REMOTE | Capitole Consulting&##127775; Capitole Consulting keeps growing and we want to do it with you! &##Are you a passionateSAP SD Consultantwith strongO2Cexperience? If you want to be part of a global team and support Sales Accounting processes forNorth America, this opportunity is for you! &##Support and optimizeO2C &...
-
Business Consultant
hace 1 semana
Madrid, España Toshiba EMEA A tiempo completo**Introducing Toshiba Global Commerce Solutions**: At Toshiba, our purpose is to create opportunities that make the retail journey you want a reality. That’s driven by our passion to give you expert guidance and the solutions you need to choose your direction, navigate obstacles, and accelerate forward to reimagine how you engage your customers in ways...
Business Consultant
hace 2 semanas
We work with some of the world’s largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe’s fastest-growing providers of CX transformation solutions, we’re committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience. We are currently looking for a passionate and enthusiastic Business Consultant to join our Team. We look for people with the right cultural fit, having what it takes to drive our business forward. You will play an important role in driving change within our business, joining a department that is continually on a journey of change. The Business Consultant will join our customer service bot/AI agent development team for contact center environments , supporting the full lifecycle— requirements, design, development, unit & integration testing, deployment, and post‑production support . You will translate business goals into measurable AI/automation outcomes, own value cases and KPIs, drive adoption and change, and ensure regulatory and operational readiness across channels (voice/chat/messaging). You will be part of the customer service bots/AI agents business team. This team covers all phases of the project life cycle: requirements gathering, design, development, unit testing, integration testing, deployment, and post‑production support. Facilitate stakeholder workshops to define scope, prioritize use cases, and capture business and functional requirements for bot/AI service automation. Conduct advanced UX/CX assessments: Assess platforms (LLM/NLU/NLP), orchestration/dialog management, knowledge/RAG, analytics, and integrations (CRM, ITSM, CCaaS, telephony, channels) to surface gaps, risks, and constraints. sequence delivery into a pragmatic roadmap aligned to business outcomes. Build business cases & financial models: run scenario and sensitivity analyses. align test strategies (unit, integration, UAT) to business KPIs and success criteria. support deployments and hyper‑care to stabilize performance post‑go‑live. Define analytics and monitoring (dashboards, alerts), run A/B tests and tuning cycles (intent coverage, model precision/recall), and drive iterative improvements to CX and KPIs. Drive change management, compliance & adoption: Plan communications, training, and support processes; ensure data privacy, GDPR, and responsible AI practices; embed governance for model/version control and content quality. Advanced Consulting UX/CX Analysis ~ Ability to analyse and participate in business‑oriented UX/CX consulting projects where customer bot automation services are analysed, evaluating KPIs, technologies used, architectures and technological solutions to propose improvements in use cases and disruptive business models. Experience in writing and presenting consulting reports to clients that include, in addition to the analysis, a proposal for the digital transformation of their services, alternative architectures and technologies, economic factors such as potential savings and returns on investment, as well as any business recommendations that will help clients improve and evolve their customer service. What extra would be desirable: Knowledge of conversational technologies such as DialogFlow, Genesys Dialog Engine, Nuance Mix or Microsoft Bot Framework, VXM. Experience in bot projects Participation in bot projects (voicebots, chatbots, virtual assistants, etc.) Experience in recognition models (SST, TTS, NLU) as well as in their training or continuous improvement: Microsoft STT, MS LUIS/CLU, Google, Amazon, Nuance Recognizer. Experience in improving UX in terms of design, development, analysis and continuous improvement of NLP associated with bots. Experience in designing, writing and improving AI prompting under different LLM models. Agentic, Google Conversational Agent with Playbooks, Gemini, OpenAI, Amazon Bedrock, Microsoft Azure AI, other AI architectures or LLMs, etc. Remote/Flexible work ~ Health insurance ~25 days paid holiday a year ~ Strictly No Agencies;
