Desktop Support Specialist
hace 3 días
work type: Dispatch ( Part time) Contract : B2B JOB DESCRIPTION Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 2-3 Years’ experience in Windows Desktop support. Position Responsibilities and Functions Provide first/second level contact and problem resolution for customer issues. Work with vendors to remediate complex AV issues as needed. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Should have basic knowledge of Mac operating system, to support Apple pc users. Install, upgrade, support and troubleshoot for printers, computer hardware. Performs general preventative maintenance tasks on computers, laptops, printers. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. Candidate Required Minimum Qualifications and Skills Bachelor’s Degree or equivalent in Computer Science or related field. CompTIA A+, Microsoft Certified Professional (MCP) or better. Minimum of 2-3 years of IT experience. Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. Proven analytical, troubleshooting and problem-solving skills. Proven ability to multi-task, effectively determine priorities and meet SLA’s. Excellent communication relationship-building and internal customer service skills. Adaptable and flexible in a fast-changing industry and work environment. Willing to work off-hours and weekends when required for projects or emergency support.
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Desktop Support Specialist
hace 1 día
Córdoba, España Tech Zone LLC A tiempo completowork type: Dispatch ( Part time)A continuación se detalla todo lo que necesita saber sobre lo que implica esta oportunidad, así como lo que se espera de los solicitantes.Contract : B2BJOB DESCRIPTIONDesktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to...
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Desktop Support Specialist
hace 1 día
Córdoba, España Tech Zone LLC A tiempo completowork type: Dispatch ( Part time)A continuación se detalla todo lo que necesita saber sobre lo que implica esta oportunidad, así como lo que se espera de los solicitantes.Contract : B2BJOB DESCRIPTIONDesktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to...
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Desktop Support Specialist
hace 1 día
Priego de Córdoba, España Techzone A tiempo completoDesktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and...
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Desktop Support Specialist
hace 3 días
Priego de Córdoba, España Tech Zone LLC A tiempo completowork type: Dispatch ( Part time)Contract : B2BJOB DESCRIPTIONDesktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer...
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Desktop Support Specialist
hace 4 horas
Priego de Córdoba, España Tech Zone LLC A tiempo completowork type: Dispatch ( Part time)Asegúrese de leer detenidamente la información sobre esta oportunidad antes de presentar su candidatura.Contract : B2BJOB DESCRIPTIONDesktop Technician will provide day to day local/remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware,...
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Desktop Support Engineer: Windows
hace 1 día
Priego de Córdoba, España Techzone A tiempo completoA technology company in Córdoba, Spain, is seeking a Desktop Technician to provide local and remote support, troubleshoot issues, and maintain communication with customers. The ideal candidate should possess a Bachelor's Degree in Computer Science and relevant certifications, along with 2-3 years of Windows Desktop support experience. This role requires...
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Administrative Support/Zoho specialist
hace 3 días
Córdoba, España Distro A tiempo completoOperations & Administrative Support/Zoho Specialist Location: on-site Employment Type: Part -Time Are you highly organized, tech-savvy, and ready to make an impact across multiple business functions? We're looking for a detail-oriented and proactive Operations & Administrative Support Specialist to join our dynamic team. This role is perfect for someone who...
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Administrative Support/Zoho specialist
hace 1 semana
Córdoba, Córdoba, España Distro A tiempo completoOperations & Administrative Support/Zoho Specialist Location: on-site Employment Type: Part -Time Are you highly organized, tech-savvy, and ready to make an impact across multiple business functions? We're looking for a detail-oriented and proactive Operations & Administrative Support Specialist to join our dynamic team. This role is perfect for someone who...
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Spanish Advertise Support Specialist
hace 2 semanas
Córdoba, España Cross Border Talents A tiempo completoOverview Spanish Advertise Support Specialist (onsite in Lisbon) with Relocation package We're Hiring: Advertisers Support Specialist, Spanish Market (Lisbon, Portugal) Are you passionate about online advertising and digital innovation? We are seeking an Advertisers Support Specialist to provide top-tier service to small and medium businesses using...
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Customer Support Automation
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córdoba, España Iteration Mobile A tiempo completoSobre nosotros Iteration Mobile es una empresa española pionera en desarrollos de movilidad y software de automoción. Somos los creadores de Radarbot, una de las aplicaciones de navegación y aviso de radares más utilizadas del mundo, con millones de usuarios activos a nivel global. Nuestro objetivo en soporte es ofrecer una atención rápida, clara y...
