Work Based Learning Program Data Center Operations Technician

Work Based Learning Program Data Center Operations TechnicianJob ID: | Amazon Data Services, Inc. - A19AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is seeking Data Center Technicians as part of our Work Based Learning Program (WBLP). This trainee position requires the successful candidate to report to a site location. Amazon has multiple WBLP trainee openings between January and March 2026. Trainees will participate in our 12-month work and training program in our Oregon facilities.Physical Requirements (reasonable accommodations available)Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ poundsAbility to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as neededWorking in cramped and/or elevated and/or noisy environmentsBending, lifting, stretching, reaching, standing and walking for up to 8+ hours a dayAscending and descending ladders, stairs, and gangways safely and without limitationTolerance for working in non-climate-controlled environments with temperature fluctuations.NOTE: Amazon is not able to provide immigration sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.NOTE: If applying for positions in Oregon (OR) and Ohio (OH), these sites are within AWS GovCloud region. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Persons (GovCloud may NOT be accessed from outside of the United States).Key job responsibilitiesPerforming server rack installations, hardware break‑fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/requiredServing as a contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractorsPerforming on‑call duties and participating in scheduled maintenance and change management activitiesContributing to documentation and process improvement initiatives based on your analysis of operational issuesSuccessfully completing the 12‑month Work Based Learning Program training curriculum, including all required safety certifications, technical competencies, and performance milestones.Day in the LifeTake ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolutionSolve problems at their root and step back to understand the broader contextMaintain service level agreements through the implementation of proactive issue detection and reportingYou may be required to work shifts that will include days/nights/weekends/holidays. Traveling within the regional work area is required. You will be responsible for having a reliable personal vehicle and a valid driver’s license to travel within the regional work area, as company transportation will not be provided.About the teamAWS is committed to providing a safe and healthy work environment. The WBLP training program has a focus on safety, as a WBLP you will be trained on data center safety, policies, procedures, and guidelines.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee‑led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional.Basic QualificationsHigh school or equivalent diplomaAre 18 years of age or olderWillingness to participate in shift rotations to support 24/7 data center operations.Preferred QualificationsKnowledge of computer hardware components and operating systemsExperience with Microsoft Office products and applicationsExperience managing work and priorities through a ticketing system and coordination with ManagerSTEM classes or vocational course curriculum educationExperience in English‑language communication skills, both written and verbalAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $41,800/year in our lowest geographic market up to $93,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.Posted: December 16, 2025 (Updated 2 days ago)Share this jobImportant FAQs for current Government employees. Before proceeding, please review the following FAQs: