Pricing and Analysis Manager

Full-TimePosition OverviewMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.Are you a data-driven strategist with a passion for pricing, market analysis, and revenue growth? We’re seeking a Pricing and Analysis Manager to lead our pricing strategy, guide a team of analysts, and collaborate across departments to maximize profitability and competitiveness.This high-impact role is ideal for someone with strong analytical skills, leadership experience, and a deep understanding of pricing methodologies in a dynamic B2B or B2C environment.To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.Key ResponsibilitiesStrategic Pricing Development: Design and implement pricing strategies aligned with business goals, market conditions, and customer value.Market & Competitive Analysis: Conduct research to assess pricing trends, competitor positioning, and customer behavior.Pricing Model Creation: Build and maintain pricing tools, frameworks, and discount structures to support strategic decisions.Cross-Functional Collaboration: Partner with sales, marketing, finance, and product teams to ensure pricing consistency and alignment.Performance Monitoring: Analyze pricing metrics such as revenue, margin, and elasticity to evaluate effectiveness and identify opportunities.Revenue Optimization: Recommend pricing adjustments, bundling strategies, and value-added services to enhance profitability.Sales Support: Assist in developing pricing proposals and negotiating contracts while balancing revenue goals and client satisfaction.Team Leadership: Lead and mentor a team of pricing analysts, fostering a culture of collaboration, accountability, and continuous improvement.Product Profitability Assessment: Work with product and finance teams to evaluate pricing tiers and optimize portfolio performance.Compliance & Best Practices: Ensure adherence to pricing regulations and industry standards.Candidate QualificationsBachelor’s degree in Business, Finance, Economics, or a related field.4+ years of experience in pricing analysis, revenue management, or related roles.Strong proficiency in quantitative analysis, statistical modeling, and financial techniques.Experience with pricing software and BI tools (e.g., Tableau, Power BI, SQL).Excellent communication and presentation skills, with the ability to influence senior stakeholders.Strategic thinker with a data-driven mindset and ability to translate insights into action.Strong project management skills and ability to manage multiple priorities.Proven leadership experience with a track record of building high-performing teams.Knowledge of pricing compliance and industry best practices.Ability to thrive in a fast-paced, evolving environment.Conditions of EmploymentMust be authorized to work in the country where the job is based.Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.Must be willing to submit to drug screening. Job offers are contingent on drug screening results.Compensation DetailsAt MCI, your hard work deserves recognition and rewards. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.BenefitsHMO Coverage plus a dependent (Rank & File: ₱100,000 coverage, Supervisors/Managers: ₱120,000 coverage)Dental Coverage: In-house dental assistance worth ₱5,000, giving you easier access to quality careFree meal during trainingCareer growth and learningAllowances for rice, clothing, laundry and mealsPerformance and loyalty bonusesFrequent disinfection, fogging of workplaceOpportunities for growth and promotionEmployee shuttle servicesCompany retreats and off-site eventsSharpen your social skills while meeting awesome people and making new friendsPlus, more in-office rewards, raffles, recognition gifts, and treatsPhysical RequirementsThis job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.Reasonable AccommodationConsistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.Diversity and EqualityAt MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.DisclaimerThe purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.#J-18808-Ljbffr