Customer Service Representative Czech Speaker

hace 3 días


Barcelona, España Msx International A tiempo completo

MSX International Group is the leading global provider of outsourced business solutions for the automotive industry, operating in more than 80 countries. Their deep industry expertise combined with advanced data analytics and custom software solutions improves the performance of automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction.Job DescriptionAs a Customer Service Representative Czech Speaker, you will support our customers to ensure the quality of the services provided through different channels (email and phone).ResponsibilitiesLead Management: Qualify high‑potential leads and engage with customers via calls, emails, and chats.Dealer Assistance: Support dealerships with vehicle distribution, transport, documentation, and logistics.CRM & Sales Optimization: Maintain accurate records and drive lead‑to‑sales conversion.QualificationsFluent in Czech and at least one of the following languages: Dutch, Swedish, Italian, French, or German, along with English (minimum B2 level).Great communicator: Ability to speak with people, both on the phone and through written messages, and a love for making connections.Build rapport with customers.Detail‑oriented & organized.Tech‑savvy: Comfortable using customer management software (CRM) to track and manage interactions.Experience AdvantageExperience in customer service or any people‑focused role is a plus.Why this is a great opportunityBe part of a growing team: Grow within a dynamic, tech‑driven company that values creativity and innovation.Work in an exciting city: Barcelona is one of the most vibrant cities in Europe.Make an impact: Play a key role in customer interaction.Develop your skills: Gain hands‑on experience in customer service, sales, and tech tools shaping the future of the industry.What we offer youFull‑time indefinite contract. 40 hours a week from Monday - Friday.Global vision of the automotive sector.MSX Bazaar: Shopping portal exclusive for MSX employees.Flexible remuneration plan. 23 days of vacation + 3 extra days.Internal training plan.Additional InformationParts, Accessories & Service Performance.Actionable Insights.Learning Solutions.Seniority levelEntry levelEmployment typeFull-timeJob functionCustomer ServiceIndustriesBusiness Consulting and ServicesThe MSX PurposeTo empower Movers and Makers to thrive in our ever‑changing world.The MSX MissionTo harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored, sustainable and innovative solutions.The MSX VisionTo be the clients’ first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry.MSX is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy or maternity. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.#J-18808-Ljbffr



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