Global CRM Manager

hace 19 horas

Madrid, España Betway Global A tiempo completo

Direct message the job poster from Betway Global HR / Talent Acquisition / German / iGaming We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands. At Betway, we’re driven by our shared vision to become the global leader in the online sports betting and casino industry. At Betway, every day is action-packed, and we expect you to bring your A-game. Ready to become a game-changer? As a CRM Executive for Spain and LATAM , you’ll be responsible for optimising all stages of the customer lifecycle to ultimately retain customers for longer, and ensure they are playing in a safe and responsible manner. This will help us excel at CRM to stay ahead of the game. Execution & ownership of sports CRM campaigns in Spain and LATAM Managing the sports automated lifecycle, ensuring onboarding, active & reactivation campaigns are being regularly optimised, tested & reported on to maximise KPIs Ownership of main sports loyalty programmes (Free Bet Club, Boost Tokens & Price Boosts), ensuring they are regularly refined and tested to deliver against Retention Rates & Player Value goals Managing content creation with the help of the creative department Regular competitor analysis to better understand our positioning in the market Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope Exceptional attention to detail, ensuring high standards of quality in all outputs Passion for CRM and data insights Project management and delivery focused Fluency in both Spanish and English Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards Exposure and good knowledge of a content management system Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential. Health Insurance Game on Full-time Marketing and Product Management Gambling Facilities and Casinos Referrals increase your chances of interviewing at Betway Global by 2x Get notified about new Customer Relationship Management Executive jobs in Madrid, Community of Madrid, Spain . #

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