Customer training
hace 7 días
About Us Consulte la descripción del puesto a continuación. Si confía en que tiene las habilidades y la experiencia adecuadas, envíe su solicitud hoy mismo. At Nextlane , we don’t just develop software solutions – we create the future of the automotive industry. We are a company that combines advanced technology with a clear vision: simplifying and digitizing every step of the automotive customer journey, empowering manufacturers and dealerships to thrive in a constantly evolving market. What truly sets us apart is our growth‑oriented culture . Here, we value the power of ideas and the diversity of thought . We are committed to providing an environment where you can learn, grow, and collaborate on projects that make a global impact. We believe in the value of every team member, offering opportunities for you to develop and contribute to meaningful solutions. Our success is measured not just by results, but also by the growth and satisfaction of those who are part of our company. At Nextlane, you’ll have the opportunity to innovate , push boundaries , and work on solutions that are transforming the automotive world. Your Responsibilities Design and deliver customer training sessions (live webinars, workshops, and one‑on‑one sessions) tailored to different customer profiles and use cases. Develop and maintain training materials, including presentations, user guides, tutorials, videos, and onboarding documentation. Collaborate with Customer Success, Support, Sales, and Product teams to align training content with product updates, customer needs, and business objectives. Onboard new customers by guiding them through product setup, core functionalities, and best practices. Assess customer knowledge gaps and propose training solutions to improve product adoption and usage. Collect feedback from training sessions and continuously improve training content and delivery methods. Support the creation of scalable training programs, including self‑service learning resources and knowledge bases. Track training participation and effectiveness using defined KPIs and reporting tools. What We’re Looking For Experience: A previous experience as training consultant in the automotive sector, is a nice to have. Technical Skills: Basic understanding of databases (e.g. MySQL). Familiarity with PHP and general backend concepts. Basic knowledge of HTML, CSS, and JavaScript. Experience working with APIs and testing tools such as Postman or SoapUI. General understanding of object‑oriented programming and MVC frameworks. Familiarity with common data formats such as JSON and XML. Communication: Strong communication and presentation skills, with the ability to explain complex topics in a clear and simple way. Mindset: Customer‑focused mindset, with a genuine interest in helping users succeed. Strong problem‑solving skills and a proactive approach to resolving issues. Ability to manage multiple tasks and priorities in a fast‑paced environment. Strong collaboration skills, able to work effectively with cross‑functional teams. Adaptability and willingness to learn new products, tools, and processes. Good time management and organizational skills. Calm and professional attitude when handling high‑priority or business‑critical situations. Languages: Spanish required; English proficiency appreciated for exchanges within our international environment. #J-18808-Ljbffr
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Customer training
hace 2 semanas
Madrid, Madrid, España Nextlane A tiempo completoAbout UsAtNextlane, we don't just develop software solutions – wecreate the futureof the automotive industry.We are a company that combinesadvanced technologywith a clear vision:simplifying and digitizingevery step of the automotive customer journey, empowering manufacturers and dealerships to thrive in a constantly evolving market.What truly sets us...
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Customer Training
hace 1 semana
madrid, España Nextlane Holding GmbH A tiempo completoA leading automotive technology company in Madrid seeks a Customer Training & Support Specialist to design and deliver customer training on their SaaS solutions. The role requires strong communication skills, a customer-focused mindset, and proficiency in Spanish. You will develop training materials, onboard new customers, and collaborate with various teams...
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Customer training
hace 2 semanas
Madrid, España Nextlane A tiempo completoAt Nextlane , we don’t just develop software solutions – we create the future of the automotive industry.We are a company that combines advanced technology with a clear vision: simplifying and digitizing every step of the automotive customer journey, empowering manufacturers and dealerships to thrive in a constantly evolving market.We are committed to...
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Customer training
hace 1 semana
Madrid, España Nextlane A tiempo completoAbout UsAt Nextlane , we don’t just develop software solutions – we create the future of the automotive industry.We are a company that combines advanced technology with a clear vision: simplifying and digitizing every step of the automotive customer journey, empowering manufacturers and dealerships to thrive in a constantly evolving market.What truly...
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Customer training
hace 2 días
Madrid, España Nextlane A tiempo completoAbout UsAt Nextlane, we don't just develop software solutions – we create the future of the automotive industry.We are a company that combines advanced technology with a clear vision: simplifying and digitizing every step of the automotive customer journey, empowering manufacturers and dealerships to thrive in a constantly evolving market.What truly sets...
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Customer training
hace 1 semana
Madrid, España Nextlane A tiempo completoAbout Us Consulte la descripción del puesto a continuación. Si confía en que tiene las habilidades y la experiencia adecuadas, envíe su solicitud hoy mismo. At Nextlane , we don’t just develop software solutions – we create the future of the automotive industry. We are a company that combines advanced technology with a clear vision: simplifying and...
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Customer training
hace 7 días
Madrid, España WhatJobs A tiempo completoAbout Us At Nextlane , we don't just develop software solutions – we create the future of the automotive industry. We are a company that combines advanced technology with a clear vision: simplifying and digitizing every step of the automotive customer journey, empowering manufacturers and dealerships to thrive in a constantly evolving market. What...
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Customer training
hace 5 días
Madrid, España Nextlane A tiempo completoAbout Us At Nextlane , we don’t just develop software solutions – we create the future of the automotive industry. We are a company that combines advanced technology with a clear vision: simplifying and digitizing every step of the automotive customer journey, empowering manufacturers and dealerships to thrive in a constantly evolving market. What truly...
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Customer training
hace 2 días
Madrid, España Nextlane A tiempo completoAbout Us At Nextlane , we don’t just develop software solutions – we create the future of the automotive industry. We are a company that combines advanced technology with a clear vision: simplifying and digitizing every step of the automotive customer journey, empowering manufacturers and dealerships to thrive in a constantly evolving market. What truly...
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Customer training
hace 2 días
Madrid, España Nextlane A tiempo completoAbout UsAt Nextlane, we don’t just develop software solutions – we create the futureof the automotive industry.We are a company that combines advanced technologywith a clear vision: simplifying and digitizingevery step of the automotive customer journey, empowering manufacturers and dealerships to thrive in a constantly evolving market.What truly sets us...
