Channel Operations Manager
hace 2 días
Join to apply for the Channel Operations Manager role at Snowflake Snowflake empowers enterprises through its Data Cloud platform, delivering scalable, secure, and accessible data solutions. We are seeking a results-driven Channel Operations Manager to support our partner and sales ecosystem in Warsaw, Poland. Responsibilities Run the Business: Work closely with Snowflake Channel Partners (Resellers & Hyperscalers, e.g., AWS, GCP, Azure) – preference for candidates with channel partner experience. Provide real-time channel operations support to partner and sales managers to unblock deal flow. Serve as the first point of contact for channel deal desk and quote-to-cash related inquiries. Review deal documentation for compliance with policies, commercial terms, and partner programs. Partner with Sales Ops, Desk Deal, Legal, Finance, and RevOps to ensure smooth deal execution and bookings. Monitor deal throughput, identify bottlenecks, and recommend solutions for immediate business impact. Support internal and external compliance and audit reviews for channel businesses and partner workflows. Change the Business: Develop and document standard operating procedures (SOPs) that clarify deal processes. Create process maps and visual flows to improve visibility and consistency across teams. Collaborate with systems and IT stakeholders to enhance CRM/PRM/CPQ and contracting tools supporting Channel GTM motions. Identify automation opportunities that reduce manual effort and improve speed to bookings. Balance daily deal execution with strategic improvement initiatives that modernize operations and scale the business. On Day One Expectations: 6+ years of experience in deal desk, sales operations, revenue operations, or channel operations in high-growth enterprise software. Proven ability to manage deal flow from quote through booking with strong attention to detail and policy compliance. Demonstrated experience documenting processes, writing SOPs, and mapping workflows in tools such as Lucidchart, Miro, or Visio. Solid understanding of CRM/CPQ systems (Salesforce experience strongly preferred). Strong analytical skills; able to diagnose process bottlenecks and recommend data‑driven improvement. Exceptional collaboration and communication skills across functional teams (Sales, Legal, Finance, IT, RevOps). Comfortable working in an evolving GTM motion with ambiguity while creating clarity and structure for others. Preferred Qualifications Experience with Salesforce / PRM. Snowflake / SQL knowledge. BI/analytics tools proficiency. Location This role is based in Warszawa, Poland . #J-18808-Ljbffr
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