Data Center Engineering Operations Technician, DCEO

Data Center Engineering Operations Technician, DCEOJob ID: | Amazon Data Services, Inc.How would you like to be a part of Earth’s most customer‑centric company? You would work with teams of front‑line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation.AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians (EOTs) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market.We have a passion for learning and evolving; it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make historyAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesDaily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availabilityMonitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)Assist in troubleshooting of facility and rack‑level events within internal Service Level Agreements (SLA)Perform rack installs and rack decommissioning within internal SLAPerform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipmentTechnical writing to support change management programMonitor daily work requests and manage to resolution, and execute projects from conception to completionOn‑site support of contractors, sub‑contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislationWork schedule changes depending on specific site needs. Shifts can be up to 12 hours and may rotate on a predefined schedule including night shift. Some locations have on‑call rotations.Role may support more than one location/site.Physical RequirementsRegularly lift and/or move up to 39 pounds independentlyParticipate in group lifts for 40+ poundsMaintain balance and perform construction tasks while on a ladderRegularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into positionWork in an environment requiring provided ear protectionA day in the lifeThis role acts as Amazon’s front line when it comes to hands‑on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission‑critical data center facility equipment including stand‑by diesel generators and related fuel systems, 3‑phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment.About the teamWhy AWS – Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse Experiences – Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life Balance – We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.Inclusive Team Culture – AWS values curiosity and connection. Our employee‑led and company‑sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship and Career Growth – We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional.Basic Qualifications2+ years of electrical or mechanical experience2+ years of data center or mission‑critical facilities (example: hospital, military facility, public safety facility, etc.) experienceTechnical (Military/Trade School) training or degree in a relevant field (for example: electrical, mechanical).Preferred Qualifications4+ years of data center engineering experienceBachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related fieldKnowledge of network design and layout as well as low voltage (copper/ fiber) cablingExperience in data center engineeringAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $68,300/year in our lowest geographic market up to $152,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.#J-18808-Ljbffr