Senior Client Onboarding Project Manager

hace 1 semana

madrid, España ESW A tiempo completo

Senior Client Onboarding Project Manager Madrid Opportunity Senior Project Manager (Onboarding) reporting into the VP, Delivery Services. The Client Delivery team comprises a group of experienced Technical Project Managers who play a central role in aligning all internal and external resources required to successfully on‑board clients onto the ESW ecommerce, logistics and finance platforms. The Project Manager will be responsible for co‑ordinating all the key tasks and resources as per project management standards and guidelines on time, on scope and to budget. Responsibilities Develop and manage the consolidated Programme plan considering all cross functional teams required to onboard planned portfolio of clients e.g. Technology, Logistics, Finance etc. Work effectively with the client to manage the ensure that the clients and ESW activities are co‑ordinated to onboard at the expected timelines and quality. Communicate the impact of changes to all stakeholders on a regular basis. Ensure quality and standards are achieved throughout the full project plan. Ensure all documentation created for project including Project Plan, Status Reports, Risk Logs etc. are of the highest standards. Monitor onboarded activity post go live for an agreed period and then complete a post implementation prior to handing over to the run organisation. Lead a cross functional team and deliver parallel projects against agreed milestones. Requirements Bachelor’s degree in a Business/Technology/Engineering or related degree. Minimum of 5 years’ project management experience. Project management qualification mandatory. Proven experience of working with IT Software Development Lifecycle methodologies such as Waterfall & Agile & SAFe. Solid track record working on software delivery type projects. Strong vendor and stakeholder management experience. Experience in supplier management, cloud based (Azure) and .net technology. Ability to work in a fast‑paced eCommerce business. Ability to influence and manage multiple partners. High level of initiative and desire to get things done. Willingness to introduce change and challenge existing processes and procedures. Strong communication and presentation skills. About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and

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