German-Speaking Customer Service Specialist

hace 24 minutos


Málaga, España Ersilia A tiempo completo

German-Speaking Customer Service Specialist We're collaborating with a leading company to hire German-speaking Customer Service Specialists for their growing team in Malaga. This is a full-time, onsite role, where you’ll handle inbound customer inquiries, provide top-notch service, and identify opportunities for cross-selling or product upgrades. Join a dynamic, supportive team and enjoy working in a vibrant cityThe Role Handle inbound customer inquiries in a professional and efficient manner.Assist customers with product-related questions and troubleshoot issues.Provide excellent service while identifying opportunities for cross-selling or upgrading purchased products when applicable.Work collaboratively with your team to meet performance targets and customer satisfaction goals.What we look for: Be a native German speaker with excellent command of C1-level English.Have strong communication and interpersonal skills.Be customer-focused, empathetic, and solution-oriented.Possess basic computer literacy and adaptability to learn new systems.Previous experience in customer service or sales is a plus but not mandatory.What’s on offer Location: 100% onsite in Malaga, offering a vibrant and multicultural work environment.Very competitive salary and Signing Bonus.Relocation package provided if moving to Malaga.Weekly Hours: 39 hours per week.Opportunities for personal and professional growth within a supportive company culture.#J-18808-Ljbffr



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