German Speaking Customer Service Representative

hace 3 días


Málaga, España Cross Border Talents A tiempo completo

German Speaking Customer Service Representative...

German SpeakingCustomer Service Representative - Porto (On-site)

Location: Porto, Portugal
Work Model: Onsite

Working Hours

- Monday to Sunday: 06:00 – 21:00 (Rotative shifts)

- 2 rotative days off

Role Overview

As a Customer Service Representative, you will be responsible for delivering high-quality support to customers, handling inquiries efficiently, and ensuring a positive customer experience in German. No prior experience needed.

Responsibilities

- Handle customer inquiries via phone, email, or chat in German

- Provide accurate information and resolve issues in a timely manner

- Maintain a high level of customer satisfactionDocument interactions and follow internal procedures

- Collaborate with internal teams when necessary

Requirements

- German C2 level (mandatory)

- Good level of English

- Strong communication and problem-solving skills

- Customer-oriented mindset

- Availability to work in rotative shifts

- €200 per month performance bonus

- Welcome bonus

- Relocation Support (details will be shared in the upcoming step)

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