Field Service Engineer Radiology Sol

Field Service Engineer Radiology Sol – AGFA HealthCarePosition Overview / SummaryField Service Engineer for DR and CR equipment. This position performs technical service and support day‑to‑day business on Agfa and third‑party products and systems to customers. It also provides technical support for Agfa NV imaging products. The employee will be based from home and will be responsible for the installation, commissioning, maintenance and servicing of imaging equipment and associated ICT/electrical equipment. The individual must be customer focused at all times, prepared to work alone and as part of a team, interact well with colleagues, customers and third‑party trades in a professional and tactful manner, and in doing so present a positive image of the Company.Location(location of position)What You’ll Do (Responsibilities)Install and modify Agfa and third‑party products (DR and CR)Troubleshoot Agfa and third‑party products, also repair and replace on‑site and remotelyAssist R&D and HQ in problem solving and risk analysisTrain the customersEscalate when necessary problems to 2nd and 3rd tier supportManage and perform preventive/corrective maintenance on Agfa products reporting according to our proceduresAssist internal and external customers (e.g. users, freelancers, colleagues from all business areas, HQ, etc.) on‑site and remotely on technical questions and issuesIdentify opportunities for up‑selling Agfa Services and Products and pass on upselling opportunities to sales as requiredManage return of equipment and parts in a compliant timely manner to company proceduresOur ValuesOwn It (I do what I say, full accountability for results, finding solutions and practice ethical and safe behaviours)Play as One (Collaborate for a common goal, diverse perspectives. Listen and communicate with respect, support decision for teams’ benefits)Move Forward (Embrace change, explore opportunities to innovate, feedback and improve performance, proactive steps to resolve issues and continuous progress)Drive Value (Bold choices to maximise value creation, customer deliver exceptional value, add value to all stakeholders, use data to generate crucial insights and outcomes)Diversity and InclusionAt Agfa, our mission is to ensure that everyone belongs. We believe that diversity and inclusion of others promotes a greater feeling of belonging and higher levels of engagement. We know that if we work together, we can do amazing things, and that our differences are what make our company, products, and services great.Who You Are (Qualifications)Education:University degree in Engineering / Electronics / Biomedical / Mechatronics or relatedX‑Ray operator licence could be a plusExperience:The ability to service mechanical and electrical devices together with cooperating computer software. Minimum 3 years of previous experience in installing and maintaining medical devices/healthcare products and especially X‑ray/DR systems.Experience of networking and remote diagnosis software systems.Experience of working safely with electromechanical systems.Project Management skills could be a plus.Specific skillsLanguages: Spanish (native speaker level) and English (at least B2 level). Valencian/Catalan language is desirable.Proactivity, flexibility, independence, own initiative, eager to act on short notice and to change schedules, flexible and adaptable, openness to new challenges, focus on customer relationship, positive mindset, energy to make the change.Excellent attention to detail, ability to use initiative, strong self‑motivation, ease of communicating with people, willingness to daily travel on business.Able to fault‑find basic electronics to component level and excellent analytical skills.Good X‑Ray/DR and Windows 7/10 knowledge.Full driving licence – willingness to travel daily for business within the country and occasionally to other European countries.We offerDynamic global organisation with a history of innovation and strong product portfolio.Challenging environment combined with a supportive management structure.Competitive salary and benefit package.Friendly work environment surrounded by dedicated and professional colleagues.Seniority levelMid‑Senior levelEmployment typeFull‑timeJob functionInformation Technology, Science, and Health Care ProviderIndustriesMedical Equipment ManufacturingReferrals increase your chances of interviewing at AGFA HealthCare by 2x.Get notified about new Field Services Engineer jobs in Valencia, Valencian Community, Spain .#J-18808-Ljbffr