Digital Sales
hace 22 horas
Position OverviewWe are seeking a Digital Customer Concierge focused on managing the entire online luxury client and sales experience. In this role, you will manage all aspects of the digital journey of clients who purchase their watches and jewellery pieces online. As a new luxury brand, our aim is to surprise and delight each client across every channel. Your role is to create and manage the relationship with clients who purchase through online channels and make the digital experience as delightful as an in-store experience.Asegúrese de presentar su candidatura con toda la información solicitada, tal como se expone en la descripción del puesto a continuación.This includes ensuring that every online interaction reflects the highest standards of luxury. You will be responsible for building deep client relationships through our digital channels, personalising each step of the online journey, and translating emotion into every sale. From initial inquiries to post-purchase follow-up, your work will ensure that clients experience House of Wunder as intensely personal, even from a distance. This is why we see this role as a client concierge focused on the client experience rather than a traditional transactional sales role.Key ResponsibilitiesDigital clients experience, engagement, success, and retentionManage the digital client journey ensuring a seamless process that priorities satisfaction and long-term success.Design and deliver personalised experiences across email, chat, video calls, and messaging platforms that build trust, strengthen relationships, and foster loyalty.Partner with Marketing to design and execute digital sales campaigns, including seasonal activations, new launches, and pre-order initiatives.Analyze Salesforce data to manage the long-term client relationship, identify new sales opportunities and tailor outreach to specific client profiles.Client interaction and online clientelingYou will be the first and ongoing point of contact for all online inquiries, delivering fast, warm, and knowledgeable service aligned with the brand’s tone and values.Create personalised digital appointments and product presentations using video, screen share, and other content tailored to each client.Craft and deliver thoughtful, personalised follow-ups — from thank-you messages to exclusive gifting and curated touchpoints — to foster loyalty and welcome clients into our private community.Maintain detailed client profiles, tracking preferences, key dates, and purchase history to anticipate needs and create moments of surprise and delight.E-commerce & operational excellenceOversee the full lifecycle of online orders, including
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Digital Luxury Sales Specialist
hace 4 días
Palma, España Etalentum A tiempo completoA luxury watch and jewelry brand based in Palma de Mallorca is seeking a Digital Sales Advisor to manage the full online sales pipeline. This role involves developing digital sales strategies, executing campaigns, and engaging with a discerning clientele. The ideal candidate has experience in luxury retail and strong digital proficiency. Competitive...
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Palma, España House of Wunder A tiempo completoPosition Overview We are seeking a Digital Customer Concierge focused on managing the entire online luxury client and sales experience. In this role, you will manage all aspects of the digital journey of clients who purchase their watches and jewellery pieces online. As a new luxury brand, our aim is to surprise and delight each client across every...
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Palma, España House of Wunder A tiempo completoPosition Overview We are seeking a Digital Customer Concierge focused on managing the entire online luxury client and sales experience. In this role, you will manage all aspects of the digital journey of clients who purchase their watches and jewellery pieces online. As a new luxury brand, our aim is to surprise and delight each client across every...
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Palma, España WhatJobs A tiempo completoPosition Overview We are seeking a Digital Customer Concierge focused on managing the entire online luxury client and sales experience. In this role, you will manage all aspects of the digital journey of clients who purchase their watches and jewellery pieces online. As a new luxury brand, our aim is to surprise and delight each client across every channel....
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Palma, España House of Wunder A tiempo completoPosition Overview We are seeking a Digital Customer Concierge focused on managing the entire online luxury client and sales experience. In this role, you will manage all aspects of the digital journey of clients who purchase their watches and jewellery pieces online. As a new luxury brand, our aim is to surprise and delight each client across every channel....
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Palma, España House of Wunder A tiempo completoWe are seeking a Digital Customer Concierge focused on managing the entire online luxury client and sales experience. In this role, you will manage all aspects of the digital journey of clients who purchase their watches and jewellery pieces online. As a new luxury brand, our aim is to surprise and delight each client across every channel. Your role is to...
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Palma, España House of Wunder A tiempo completoPosition Overview We are seeking a Digital Customer Concierge focused on managing the entire online luxury client and sales experience.Por favor, presente su candidatura sin demora si su perfil encaja bien con este puesto, debido al alto nivel de interés.In this role, you will manage all aspects of the digital journey of clients who purchase their watches...
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Palma, España House of Wunder A tiempo completoPosition Overview We are seeking a Digital Customer Concierge focused on managing the entire online luxury client and sales experience. In this role, you will manage all aspects of the digital journey of clients who purchase their watches and jewellery pieces online. As a new luxury brand, our aim is to surprise and delight each client across every...
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Palma, España House of Wunder A tiempo completoPosition OverviewWe are seeking a Digital Customer Concierge focused on managing the entire online luxury client and sales experience. In this role, you will manage all aspects of the digital journey of clients who purchase their watches and jewellery pieces online. As a new luxury brand, our aim is to surprise and delight each client across every channel....
