Icelandic Travel Advisor

hace 2 semanas

Barcelona, España Cross Border Talents A tiempo completo

Job Title: Icelandic Customer Service Representative - Travel Industry Start Date: 13/Jan/25 Salary: Base salary of 22,244 EUR gross/year + 12% bonuses Description:Are you an empathetic individual with excellent listening skills, a problem-solving mindset, and a passion for teamwork? If so, we have the perfect opportunity for you About Us:Cross Border Talents is looking for a partner BPO company to expand its dynamic team in the travel industry. Join a multicultural and vibrant environment where your contributions will make a difference in connecting international travelers with accommodation suppliers worldwide. Job Responsibilities:As a Customer Support Advisor, your role will include: Understanding and identifying customer needs. Providing excellent customer service by listening, responding, and mediating between travelers and accommodation suppliers via email and phone. Clarifying inquiries related to services, payments, and technical requirements while ensuring accurate information and adherence to processes. Requirements: Language Skills: Icelandic (C2 level) and advanced English. Communication: Excellent verbal and written interpersonal skills. Technical Skills: Proficiency with Office 365, CRM databases, and other internal platforms. Personal Attributes: Problem-solving mindset, motivated and goal-oriented approach, open to adapting to changing priorities and business processes. Experience: Previous experience in customer service or contact center environments is valued. Location: Availability to work from the office and from home (within 100km of the office). Affinity: Familiarity with accommodation platforms. Contract Details: 38.5 hours/week (Monday to Sunday). Shift: 15:00-23:00h. Temporary Contract. Benefits: Access to the Feel Good program, including Spanish lessons, quizzes with prizes, and free group activities like running, beach volleyball, roller skating, and more. Free private health insurance with a permanent contract. Flexible remuneration options for nursery school and transport post-probation. Multicultural and international working environment. Modern office spaces, well connected by public transport and near Westfield Glòries shopping mall. Free coffee daily and fruit weekly. Opportunity to join an industry-leading department with great potential for career growth. 3 weeks of initial training with ongoing personal coaching. Join our team and play a crucial role in creating memorable travel experiences for customers around the globe

  • Icelandic Travel Advisor in Barcelona

    hace 14 horas

    Barcelona, España Eco Plus Solutions AB A tiempo completo

    A global travel industry leader is seeking a Customer Advisor in Barcelona, offering a vibrant coastal lifestyle. This role involves assisting customers, resolving issues, and ensuring exceptional service. Ideally, candidates should be fluent in Icelandic and possess strong communication skills. Enjoy competitive pay, comprehensive health insurance, and a...

  • Icelandic Speaking Travel Agent

    hace 1 semana

    Barcelona, España Talingual A tiempo completo

    **Location**:Barcelona, Spain **Role**:Icelandic Travel Advisor **Salary**:€22.249 gross/year **Schedule**: Full Time (38.5 hours/week), between Monday to Sunday rotational shift: 09:00 - 20:00h **Contract**: initially 6 months **Relocation package**:1 month of accommodation + flight ticket to Barcelona **Overview of the company**: Our client is a...

  • Icelandic Speaking Customer Advisor

    hace 14 horas

    Barcelona, España Ignite A tiempo completo

    Join to apply for the Icelandic Speaking Customer Advisor role at Ignite .Are you a fluent Icelandic speaker with a passion for travel and a desire to live in one of Europe’s most vibrant coastal cities? We are looking for enthusiastic communicators to join our international team in Barcelona .Job OverviewIn this role you will be the voice of a global...

  • Icelandic Speaking Customer Advisor

    hace 1 semana

    Barcelona, España Eco Plus Solutions AB A tiempo completo

    Are you a fluent Icelandic speaker with a passion for travel and a desire to live in one of Europe’s most vibrant coastal cities? We are looking for enthusiastic communicators to join our international team in Barcelona. In this role, you will be the voice of a global leader in the travel industry. You’ll help travelers from around the world navigate...

  • Icelandic Speaking Customer Advisor

    hace 14 horas

    Barcelona, España Eco Plus Solutions AB A tiempo completo

    Are you a fluent Icelandic speaker with a passion for travel and a desire to live in one of Europe’s most vibrant coastal cities? We are looking for enthusiastic communicators to join our international team in Barcelona .In this role, you will be the voice of a global leader in the travel industry. You’ll help travelers from around the world navigate...

  • Customer Service Representative

    hace 14 horas

    Barcelona, España TOPTALENT A tiempo completo

    Position: Customer Service Representative (Icelandic)Full time position 38.5h/week (Monday to Sunday)Temporary Contract.Location: Barcelona, on-siteAbout the roleAs a Customer Support Advisor, you will identify and understand the needs of international travellers and accommodation partners. You will mediate between both sides by listening, responding, and...

  • Customer Service Representative

    hace 2 semanas

    Barcelona, España TOPTALENT A tiempo completo

    Position : Customer Service Representative (Icelandic) Full time position 38,5h/week (Monday to Sunday). Temporary Contract. Location: Barcelona, on-site About the role: As a Customer Support Advisor, you will identify and understand the needs of international travellers and accommodation partners. You will mediate between both sides by listening,...

  • Icelandic Speaking Customer Advisor

    hace 6 días

    Barcelona, España Eco Plus Solutions AB A tiempo completo

    Are you a fluent Icelandic speaker with a passion for travel and a desire to live in one of Europe’s most vibrant coastal cities? We are looking for enthusiastic communicators to join our international team in Barcelona . In this role, you will be the voice of a global leader in the travel industry. You’ll help travelers from around the world navigate...

  • Icelandic Speaking Customer Advisor

    hace 17 horas

    Barcelona, España Eco Plus Solutions AB A tiempo completo

    Are you a fluent Icelandic speaker with a passion for travel and a desire to live in one of Europe's most vibrant coastal cities? We are looking for enthusiastic communicators to join our international team in Barcelona. In this role, you will be the voice of a global leader in the travel industry. You'll help travelers from around the world navigate their...

  • Icelandic Speaking Customer Advisor

    hace 1 semana

    Barcelona, Barcelona, España Eco Plus Solutions AB A tiempo completo

    Are you a fluent Icelandic speaker with a passion for travel and a desire to live in one of Europe's most vibrant coastal cities? We are looking for enthusiastic communicators to join our international team in Barcelona. In this role, you will be the voice of a global leader in the travel industry. You'll help travelers from around the world navigate their...