Travel Support Advisor
hace 16 horas
We are looking for Icelandic-speaking professionals who value clarity, structure and high service standards. This role is suitable for individuals who communicate directly, remain composed under pressure, and prefer a consistent and organized work environment. Position Overview As a Travel Support Advisor, you will assist travelers and accommodation partners using Booking.com. Your responsibility is to provide accurate information, resolve issues efficiently, and ensure a reliable customer experience. Contract & Benefits 38.5h/week , Monday/Sunday Salary: 22,249 gross/year Shift: 09:00/20:00 rotative 27 days of annual leave 3 weeks of structured training Multicultural, international environment Modern office near Westfield Glories (Barcelona) Hybrid Work & Relocation Package Hybrid model Relocation package available ( 1 month of paid accommodation) Key Responsibilities Support travelers and partners via phone and email , following established procedures Provide clear and precise information regarding bookings, payments, and service conditions Manage requests such as modifications, cancellations, and technical inquiries Mediate between guests and accommodation providers in a neutral and solution-oriented manner Document all interactions and ensure compliance with internal guidelines Maintain a professional approach in all communication Requirements Icelandic (C2) and Advanced English Strong written and verbal communication with a structured approach Proficiency in Office 365, CRM tools and internal systems Ability to handle complex cases with calm and consistency Reliability, discipline and adaptability to process updates Previous customer service experience is an advantage Interest in travel and accommodation platforms is beneficial
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Icelandic Travel Support Advisor — Hybrid
hace 1 semana
Barcelona, España PlanetJobs A tiempo completoA prestigious travel company is seeking a customer support advisor in Barcelona. The role involves understanding customer needs and providing high-quality service, with responsibilities including responding to inquiries and mediating between international travelers and accommodation suppliers. Ideal candidates must be proficient in Icelandic (C2) and have...
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Bilingual Global Travel Support Specialist
hace 1 semana
Barcelona, España Exoticca Travel UK Limited A tiempo completoA leading travel agency based in Barcelona is seeking a Customer Support Agent to provide exceptional service across various travel operations. This role involves assisting customers with inquiries, trip information, and managing booking issues. Ideal candidates will have at least 2 years of experience in a contact center and possess C1/C2 level English....
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Icelandic Travel Advisor
hace 2 días
Barcelona, España Cross Border Talents A tiempo completoJob Title: Icelandic Customer Service Representative - Travel Industry Start Date: 13/Jan/25 Salary: Base salary of 22,244 EUR gross/year + 12% bonuses Description:Are you an empathetic individual with excellent listening skills, a problem-solving mindset, and a passion for teamwork? If so, we have the perfect opportunity for you About Us:Cross Border...
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Travel CX Lead — Multilingual Support
hace 13 horas
Barcelona, España Exoticca Travel UK Limited A tiempo completoA fast-growing travel agency in Barcelona is seeking a Customer Support Coordinator to lead a team of multilingual agents, ensuring exceptional service delivery. Responsibilities include managing performance metrics, coaching team members, and facilitating cross-departmental collaboration. Ideal candidates have a minimum of two years' experience in customer...
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Travel Advisor-Remote
hace 14 horas
Barcelona, España Sweet Carolina Luxury Travels A tiempo completoAs a Remote Travel Consultant, you'll play a mission‐critical role in supporting our clients from their very first trip idea all the way to their safe return home. From handling bookings to troubleshooting challenges, you'll bring professionalism, care, and that classic service mindset that never goes out of style. Sweet Carolina Travel, prides itself on...
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Icelandic Travel Advisor
hace 4 días
Barcelona, Barcelona, España Cross Border Talents A tiempo completoJob Title: Icelandic Customer Service Representative - Travel IndustryStart Date: 13/Jan/25Salary: Base salary of 22,244 EUR gross/year + 12% bonusesDescription:Are you an empathetic individual with excellent listening skills, a problem-solving mindset, and a passion for teamwork? If so, we have the perfect opportunity for youAbout Us:Cross Border Talents...
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Customer Support Agent
hace 3 horas
Barcelona, España Exoticca A tiempo completo**What is Exoticca?** Exoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. At the core of Exoticca's brand equity is the commitment to "creating life milestones." We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel...
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Travel customer representative
hace 2 días
Barcelona, España Getaway Travel Agency A tiempo completoCompany Description Our Arizona-based travel agency, specializing in Disney vacations, cruises, and Eurotrips, is looking for enthusiastic individuals to join our worldwide team. Work from anywhere, enjoy flexible hours and explore the world while making dreams come true for our clients. Role Description This is a part-time or full-time remote role for a...
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Travel customer representative
hace 1 semana
Barcelona, Barcelona, España Getaway Travel Agency A tiempo completoCompany DescriptionOur Arizona-based travel agency, specializing in Disney vacations, cruises, and Eurotrips, is looking for enthusiastic individuals to join our worldwide team. Work from anywhere, enjoy flexible hours and explore the world while making dreams come true for our clients.Role DescriptionThis is a part-time or full-time remote role for a Travel...
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Remote Luxury Travel Experience Advisor
hace 2 semanas
Barcelona, España Prestige Travel Agency by Mich A tiempo completoA luxury travel agency is seeking a Luxury Travel Consultant – Customer Experience to provide a high-quality, personalized service to clients throughout their travel journey. The role involves managing inquiries, assisting with bookings, and ensuring client satisfaction. Ideal candidates are organized, service-driven, and passionate about travel. The...