Technical Customer Support Representative
hace 1 semana
Job Title Technical Customer Support RepresentativeSummary Shape the Future of Hospitality Support at AmadeusJoin our Hospitality division and build a rewarding career at the crossroads of technology and customer experience. Amadeus is globally recognized for delivering exceptional customer care, and we want you to help us raise the bar even higherOur award-winning Customer Support team provides first-line assistance to a worldwide network of hotels—ensuring smooth operations and outstanding service every day. Your Main Responsibilities: Deliver clear, professional, and timely support to our global customers via verbal and written communication; Provide effective technical assistance, resolve inquiries, and follow up to guarantee customer satisfaction; Drive continuous improvement initiatives by identifying process gaps and opportunities for optimization; Collaborate across departments to manage escalations and secondary investigations, ensuring seamless resolution; About the Ideal Candidate: Proven experience in Customer Support or a related service environment; A proactive problem solver who takes ownership and delivers results; Strong customer focus with the ability to navigate technical and communication challenges; Comfortable working with tools like Salesforce and Microsoft Office; Previous experience in travel, hospitality, or airline industries is a plus; Fluent in English; Other languages like French and German is preferred. What we can offer you: A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including bonus, equity, pension plan, travel, life and healthcare insurance, as well as lunch and transport allowance and other benefits. A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture. Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues. A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment. A flexible working model - We want our employees to do their best work, wherever and however it works best for them. A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization. A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees. A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose. #LI-EMEA Diversity & Inclusion Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.
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Technical Customer Support Representative
hace 2 semanas
Barcelona, España Amadeus Hospitality A tiempo completoTechnical Customer Support Representative page is loaded## Technical Customer Support Representativeremote type: Hybridlocations: Barcelonatime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 25, 2026 (11 days left to apply)job requisition id: R31094**Job Title**Technical Customer Support Representative**Summary**Shape the Future...
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Technical Customer Support Representative
hace 2 días
Barcelona, España Amadeus Hospitality A tiempo completoTechnical Customer Support Representative page is loaded## Technical Customer Support Representativeremote type: Hybridlocations: Barcelonatime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 25, 2026 (11 days left to apply)job requisition id: R31094**Job Title**Technical Customer Support Representative**Summary**Shape...
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Technical Customer Support Representative
hace 3 días
barcelona, España Amadeus A tiempo completoJob Title Technical Customer Support Representative Summary Shape the Future of Hospitality Support at Amadeus! Join our Hospitality division and build a rewarding career at the crossroads of technology and customer experience. Amadeus is globally recognized for delivering exceptional customer care, and we want you to help us raise the bar even higher! Our...
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Customer Support Representative
hace 2 semanas
Barcelona, España Elsevier A tiempo completoCustomer Support Representative (E-Helpdesk) Primary Job Responsibilities - Diagnose problems, troubleshoot customer issues, and develop solutions to technical issues - Customer Centric Mindset, exceed customer expectations by providing best customer service experience - Ownership and knows how to take proactive initiative in solving customer’s issue -...
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Technical Customer Support Representative
hace 2 semanas
Barcelona, Barcelona, España Amadeus A tiempo completoJob TitleTechnical Customer Support RepresentativeSummaryShape the Future of Hospitality Support at AmadeusJoin our Hospitality division and build a rewarding career at the crossroads of technology and customer experience. Amadeus is globally recognized for delivering exceptional customer care, and we want you to help us raise the bar even higherOur...
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Technical Customer Support Representative
hace 2 semanas
Barcelona, Barcelona, España Amadeus A tiempo completoJob TitleTechnical Customer Support RepresentativeSummaryShape the Future of Hospitality Support at AmadeusJoin our Hospitality division and build a rewarding career at the crossroads of technology and customer experience. Amadeus is globally recognized for delivering exceptional customer care, and we want you to help us raise the bar even higherOur...
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Technical Customer Support Representative
hace 2 días
Barcelona, España Amadeus Hospitality A tiempo completoTechnical Customer Support Representative page is loaded## Technical Customer Support Representativeremote type: Hybridlocations: Barcelonatime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 25, 2026 (11 days left to apply)job requisition id: R31094**Job Title**Technical Customer Support Representative**Summary**Shape...
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Customer Support Representative
hace 1 semana
Barcelona, España Amadeus A tiempo completoJob Title Customer Support Representative (Hospitality)Summary We are looking for a Customer Support Representative who can join our Hospitality division and build a rewarding career at the crossroads of technology and customer experience. Amadeus is globally recognized for delivering exceptional customer care, and we want you to help us raise the bar even...
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barcelona, España Financecolombia A tiempo completoJob Openings: Swedish Customer Support Representative, Barcelona! About the Job: Swedish Customer Support Representative, Barcelona! Are you passionate about delivering top-notch customer service? We're looking for a Customer Service Representative who is fluent in Swedish to join our dynamic team in Barcelona. This is your chance to make a difference by...
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Swedish customer support representative, Barcelona!
hace 12 horas
Barcelona, España Financecolombia A tiempo completoJob Openings: Swedish Customer Support Representative, Barcelona! About the Job: Swedish Customer Support Representative, Barcelona! Are you passionate about delivering top-notch customer service? We're looking for a Customer Service Representative who is fluent in Swedish to join our dynamic team in Barcelona. This is your chance to make a difference by...
