Customer Service Support Agent with Portuguese
hace 5 días
About Planet Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers. We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day. Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time. Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets. What you will do Provide first line technical and administrative analysis and resolution to issues raised by our customers, and creating escalations to other departments when necessary Maintain the incident tracking system through all the steps of the ticket life cycle, from the input of issue through to the resolution Get to know the key customers in the regions you are mainly responsible for; maintain good connections with them by proactive and clear communication Through experience, independently assign priorities to reported issues Gain knowledge of the systems which the customers in your region use; do your part in documenting this knowledge and Customer Support procedures in our knowledge management platform Manage and safeguard the confidentiality, performance, and availability of our business applications Who you are You have strong customer service/support attitude, ideally experience in a similar Merchant and Technical Partners Support Agent role You have strong skills in MS Office (especially MS Excel/Outlook) You have basic IT knowledge beyond Office suits is an advantage, but a desire to continuously learn and apply new knowledge is a requirement Experience in the Card
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Customer Support Agent with German
hace 1 día
Madrid, España Wibit Consulting & Services (WibitCS) A tiempo completoWe are partnering with a leading Outsourcing/BPO consultancy to onboard a Customer Support Agent in Riga, Latvia . If you are a German speaker with a passion for customer service, this is the perfect opportunity for you!Location: Riga, LatviaWork Model: On-siteShifts: 10 AM - 6 PM, Monday to FridayWhat You'll Do: Customer Interaction – Handle incoming...
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Customer Service Agent L1 Spanish-portuguese in Madrid
hace 2 semanas
Madrid, España MSX INTERNATIONAL A tiempo completo**Customer Service Agent -Spanish+Porguese speaker**in Madrid**: **Are you looking for a customer-focused role where you can make an impact on the customer journey?** **What you’ll do**: - **Connect with customers**: follow-up with customers after their service or product experience to ensure they’re happy and gather their feedback. - **Solve problems...
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Customer Support Agent with Farsi
hace 1 día
Madrid, España Wibit Consulting & Services (WibitCS) A tiempo completoJoin a leading financial services company as a Farsi-speaking Customer Support Agent ! If you’re passionate about customer service and looking to grow in a dynamic & international environment , this is the perfect role for you.Location: Limassol, Cyprus (Hybrid possible if outside Limassol)Employment Type: Full-timeSalary: Competitive base salary +...
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It customer support representative portuguese/english
hace 4 semanas
Madrid, España OVHcloud A tiempo completoDo you want to start your career in IT? IT Customer Support Representative Portuguese/English Your main responsibilities As a IT Support Specialist, you will join an experienced team of 1st Line Support, your key responsibility will be providing technical support by email, chat and phone to our customers from different countries on OVHcloud products. In...
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Customer Service Support Agent with French
hace 1 semana
Madrid, España Planet A tiempo completoremote type - Hybrid - locations - Madrid Office - Spain - time type - Full time - posted on - Posted Today - job requisition id - JR10579 About Planet Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers. We create great experiences for the millions of people who use our payments, software, and...
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Customer Service Agent
hace 5 días
Madrid, España SPSP-Health A tiempo completoWe are seeking a Customer Service Agent to join our dedicated support team. You will play a key role in delivering exceptional service to our customers by handling inquiries, resolving issues, and ensuring a positive customer experience. This role involves communicating with customers across various channels, providing accurate information, and maintaining a...
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Customer Support
hace 23 horas
Madrid, España goFLUENT A tiempo completoWe're looking for a Learning Consultant passionate about customer service, able to address concerns and offer guidance. Fluency in Spanish, and Portuguese, and advanced English, is required.** - **goFLUENT** is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their...
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Customer Service
hace 1 semana
Madrid, España Brooklyn Fitboxing International A tiempo completoBrooklyn Fitboxing International is the leading chain of Fitboxing centers in Spain. Since its creation in 2013, Brooklyn Fitboxing has grown to its current more than 150 centers in 10 countries and continues its expansion towards new markets. Our HIIT method combines fitness, boxing, kickboxing, music, and gamification to get you in shape in a fun and...
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Customer Service Agent
hace 5 días
Madrid, España MSX INTERNATIONAL A tiempo completoJob Title: Customer Service Agent - French and English Platform/Business Unit: Location: Madrid, Barcelona, Alicante External Relationship Location: Madrid, Barcelona OR Alicante Purpose of the role: The Customer Service Agent will serve as the primary point of contact for OEM vehicle owners, addressing and resolving all requests related to their...
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Customer Service Support Agent with Italian
hace 7 días
Greater Madrid Metropolitan Area, España Planet A tiempo completoAbout PlanetPlanet is a global provider of integrated technology and payments solutions for retail and hospitality customers.We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day.Planet empowers its customers to deliver great customer experiences by combining payments and...