Onsite Deskside Technician
hace 14 horas
Overview We’re hiring an Experienced IT Support Technician (2nd Line / Desk Side Support) based at our client’s site. We’re looking for a proactive, hands‑on professional with solid networking and infrastructure support skills who can provide top‑notch customer service, resolve tickets efficiently, and deliver smart hands support for on‑site and remote issues. Key Areas of Responsibility Respond to IT related requests and incident calls in Service‑Now. Create and track Tech Hub visit tickets, incidents, and IMAC tickets accurately and in a timely manner. PC (Desktops/Laptops) – hardware and software troubleshooting. Diagnose and resolve printer hardware/software and other peripheral device failures. Resolve Microsoft operating system issues (Windows XP through Windows 10/11). Utilize networking knowledge for troubleshooting. Support Microsoft Office applications (up to Office 365). Basic Microsoft Active Directory User and Computer management. Install and upgrade supported hardware and software. Handle hardware support such as memory/disk drive installation. Provide on‑the‑fly information to the call center regarding open cases. Train, understand, and comply with customer safety standards and requirements. Personal Qualities Highly flexible, able to cover alternative sites on an as‑needed basis (driving licence and access to vehicle essential). Adaptable, efficient, and able to work independently. Strong communication skills – able to explain technical information to non‑technical audiences. Excellent customer service orientation. Strong problem‑solving and troubleshooting skills. Good organisational and multitasking skills. Pro‑active mindset to resolve potential problems. Ability to follow verbal and written instructions and investigate resolutions. Team‑focused and punctual for daily work and scheduled customer appointments. Ideal Qualifications CompTIA A+ CompTIA Network+ Whats next It’s best to apply today because postings can be taken down. If you need further information, send us a message and we’ll be happy to assist. Diversity & Inclusion We value plurality and equity regardless of race, sexual orientation, disability, age, ancestry, religion, gender and nationality. We encourage you to be yourself About Us We are a Brazilian company with over 35 years of experience in delivering IT services worldwide, including IT outsourcing, application development, and IT staffing. With a direct presence in 41 countries through 70 offices, we’re the preferred partner for many small to midsize local and regional companies across industries such as financial services, manufacturing, telecommunications, chemical services, technology, public sector and utilities. Employment Details Type: Contract Experience: Years Vacancy: 1 #J-18808-Ljbffr
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Onsite Deskside Technician
hace 4 días
Tarragona, España Stefanini A tiempo completoJob Details Onsite Deskside Technician Job Description We're hiring! Join our team as an Experienced IT Support Technician (2nd Line / Desk Side Support) based at our client's site. We're looking for a proactive, hands-on professional with solid networking and infrastructure support skills who can provide top-notch customer service, resolve tickets...
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Onsite Deskside Technician
hace 5 días
Tarragona, España Stefanini A tiempo completoWe're hiring! Join our team as an Experienced IT Support Technician (2nd Line / Desk Side Support) based at our client's site.¿Listo para inscribirse? Antes de hacerlo, asegúrese de leer todos los detalles pertenecientes a este trabajo en la descripción a continuación.We're looking for a proactive, hands‑on professional with solid networking and...
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Onsite Deskside Technician
hace 4 días
Tarragona, Tarragona, España Stefanini EMEA A tiempo completoJob DescriptionWe're hiring Join our team as an Experienced IT Support Technician (2nd Line / Desk Side Support) based at our client's site.We're looking for a proactive, hands-on professional with solid networking and infrastructure support skills who can provide top-notch customer service, resolve tickets efficiently, and deliver smart hands...
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Onsite Deskside Technician
hace 2 días
Tarragona, España Stefanini EMEA A tiempo completoOverviewWe’re hiring an Experienced IT Support Technician (2nd Line / Desk Side Support) based at our client’s site. We’re looking for a proactive, hands‑on professional with solid networking and infrastructure support skills who can provide top‑notch customer service, resolve tickets efficiently, and deliver smart hands support for on‑site and...
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Onsite Deskside Technician
hace 4 días
Tarragona, España Stefanini EMEA A tiempo completoJob DescriptionWe're hiring! Join our team as an Experienced IT Support Technician (2nd Line / Desk Side Support) based at our client's site.We're looking for a proactive, hands‑on professional with solid networking and infrastructure support skills who can provide top‑notch customer service, resolve tickets efficiently, and deliver smart hands support...
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Onsite Deskside Technician
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Tarragona, España Stefanini EMEA A tiempo completoJob DescriptionSea uno de los primeros solicitantes, lea la descripción completa del puesto a continuación y luego envíe su candidatura para que sea considerada.We're hiring! Join our team as an Experienced IT Support Technician (2nd Line / Desk Side Support) based at our client's site.We're looking for a proactive, hands‑on professional with solid...
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Onsite Deskside Technician
hace 4 días
Tarragona, España Stefanini A tiempo completoWe're hiring! Join our team as an Experienced IT Support Technician (2nd Line / Desk Side Support) based at our client's site.We're looking for a proactive, hands‑on professional with solid networking and infrastructure support skills who can provide top‑notch customer service, resolve tickets efficiently, and deliver smart hands support for on‑site...
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Onsite Deskside Technician
hace 4 días
Tarragona, España Stefanini, Inc A tiempo completoWe're hiring! Join our team as anExperienced IT Support Technician (2nd Line / Desk Side Support) based at our client's site.We're looking for a proactive, hands-on professional with solidnetworking and infrastructure support skills who can provide top-notchcustomer service, resolve tickets efficiently, and deliversmart hands support for on-site and remote...
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Onsite Deskside Technician
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Tarragona, España Stefanini EMEA A tiempo completoJob DescriptionWe're hiring Join our team as an Experienced IT Support Technician (2nd Line / Desk Side Support) based at our client's site. We're looking for a proactive, hands-on professional with solid networking and infrastructure support skills who can provide top-notch customer service, resolve tickets efficiently, and deliver smart hands...
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Onsite Deskside Technician
hace 14 horas
tarragona, España Stefanini A tiempo completoWe're hiring! Join our team as an Experienced IT Support Technician (2nd Line / Desk Side Support) based at our client's site. We're looking for a proactive, hands‑on professional with solid networking and infrastructure support skills who can provide top‑notch customer service, resolve tickets efficiently, and deliver smart hands support for on‑site...
