Enterprise Customer Success Manager
hace 3 días
Company DescriptionCyberArk (NASDAQ: CYBR) is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit our CyberArk blogs or follow us on X, LinkedIn or Facebook.Job DescriptionAs an Enterprise Customer Success Manager at CyberArk, you will use your skillset to build key relationships with your customer base to ensure the CyberArk product implementation is completed successfully. It will be your responsibility to work proactively with customers to use outcome-based reporting and KPIs to show a return on investment. With this in place you will help to grow and build CyberArk’s footprint within your region. A key part of the role is to partner with sales, SEs and Professional Services to ensure customer needs are met. You will be a trusted advisor on security and best practices. Prior experience with CyberArk Software solutions or relevant experience with enterprise applications, security management is an advantage.ResponsibilitiesEstablish a trusted adviser relationship with your customers and drive key relationshipsUnderstand CyberArk products, their features, functions and how they can be used to address customers security concernsWork closely with the customer to create, define and review success criteriaConduct Quarterly business reviews to ensure successful outcomes are being achieved from CyberArk solutionsMonitor customer support tickets to ensure SLAs are metTrack product adoption to ensure high retention ratesDefine success plan for at‑risk customers and execute in collaboration with functional teamWork closely with sales team on contract renewal, upsell, and cross‑sell opportunitiesAbility to manage complex customer relationships that may extend across multiple products and regionsQualifications3+ years in a Customer Success, Sales Engineer,
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Enterprise Customer Success Manager
hace 10 horas
Barcelona, España Pactum AI A tiempo completoOverviewNo deje pasar esta oportunidad, inscríbase rápidamente si su experiencia y habilidades coinciden con lo que se indica en la siguiente descripción.Pactum is seeking a results-driven Customer Success Manager in Spain to drive value realization and long-term success for our enterprise customers using Pactum’s agentic AI platform. You will guide...
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Manager, Enterprise Customer Success
hace 21 horas
Barcelona, España Autodesk A tiempo completoJob Requisition ID # - 24WD78216 Position Overview Do you have a customer first mindset? Are you interested in helping us build and evolve our customer success organization to improve the quality of our services and overall experience and success of our customers? If this sounds like you, we are looking for a Manager to guide our Customer Success team to...
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Enterprise Customer Success Manager
hace 3 días
Barcelona, España Pactum AI A tiempo completoOverview Pactum is seeking a results-driven Customer Success Manager in Spain to drive value realization and long-term success for our enterprise customers using Pactum’s agentic AI platform. You will guide customers through best-practice adoption, ensure measurable outcomes post-deployment, and serve as the trusted advisor maximizing impact across their...
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Senior Enterprise Customer Success Manager
hace 22 horas
Barcelona, España Starmind A tiempo completoThe Senior Enterprise Customer Success Manager is responsible for the complete customer lifecycle, the strategic success, including integration, onboarding, retention, and expansion of high-value accounts. This role owns the customer relationship at the senior and executive level, ensuring customers realise measurable value from the product and directly...
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Barcelona, España SEMrush A tiempo completoCustomer Success Manager, Enterprise, Italian Speaker (Strategic Customer Success Team)Customer Success BarcelonaWe are Semrush, a global tech company developing our own product – a platform for digital marketers.Tasks in the roleRenewals & Retention : Drive high customer retention and renewal rates. Manage renewal pipeline, negotiate contracts, and...
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barcelona, España SEMrush A tiempo completoCustomer Success Manager, Enterprise, Italian Speaker (Strategic Customer Success Team) Customer Success Barcelona We are Semrush, a global tech company developing our own product – a platform for digital marketers. Tasks in the role Renewals & Retention : Drive high customer retention and renewal rates. Manage renewal pipeline, negotiate contracts, and...
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Customer Success and Project Manager
hace 2 semanas
barcelona, España Enterprise Bot A tiempo completoEnterprise Bot is the leading provider of GenAI, conversational AI, and automation software, headquartered in Zurich, Switzerland. Our intelligent virtual assistants and automation tools help businesses increase efficiency, reduce costs, and deliver exceptional customer experiences in industries such as banking, insurance, and logistics. Our mission is to...
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Customer Success and Project Manager
hace 7 días
Barcelona, España Enterprise Bot A tiempo completoEnterprise Bot is the leading provider of GenAI, conversational AI, and automation software, headquartered in Zurich, Switzerland. Our intelligent virtual assistants and automation tools help businesses increase efficiency, reduce costs, and deliver exceptional customer experiences in industries such as banking, insurance, and logistics. Our mission is to...
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Enterprise Customer Success Manager
hace 1 semana
barcelona, España Canonical A tiempo completoEnterprise Customer Success Manager (French speaker) Join to apply for the Enterprise Customer Success Manager (French speaker) role at Canonical Enterprise Customer Success Manager (French speaker) 3 days ago Be among the first 25 applicants Join to apply for the Enterprise Customer Success Manager (French speaker) role at Canonical The role of an...
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Customer Success Manager
hace 5 días
Barcelona, España Autodesk A tiempo completoJob Requisition ID # 25WD91953 Position Overview Do you have a customer first mindset? Do you thrive on change? By joining Autodesk's Customer Success team in Barcelona, you will play a crucial role in driving the long-term success of our customers with Enterprise Business Agreements (EBAs). This position allows you to work closely with industry leaders...
