Dutch-Speaking Customer Support Representative, Barcelona
hace 1 día
Overview Dutch-speaking Customer Support Representative, Barcelona Responsibilities Manage incoming customer inquiries through phone, email, chat, and automated alerts, addressing user needs efficiently. Document call details in our call management system, ensuring timely responses and resolutions within agreed SLAs. Stay informed about our services and products, especially those tailored to individual customer applications. Escalate any potential service issues to senior team members as needed. Adhere to project processes and procedures while ensuring compliance with contractual SLAs. Provide coverage for other agents during their absence and collaborate with the team on specific projects. Handle administrative responsibilities, including managing holiday, sickness, and overtime records. Participate in regular team meetings and complete additional tasks assigned by management to ensure service performance and customer satisfaction. Requirements C2/ fluent in Dutch (both verbal and written) with a minimum B2 level of English. At least 1 year of customer service experience, preferably in technical support. Advanced IT knowledge in areas such as signal path connectivity, wireless networking, and audiovisual products. Strong customer service aptitude with excellent listening skills to understand customer needs. Ability to take ownership of calls, progressing them to resolution or escalating as necessary. What We Offer Competitive remuneration package based on experience, skills, and performance. Full-time work schedule: Monday to Friday, 09:00 AM - 06:00 PM. A dynamic and creative team environment with a positive and friendly atmosphere. 23 days of paid annual leave. Guidance and tools to help you reach your full potential. #J-18808-Ljbffr
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Barcelona, Barcelona, España Cross Border Talents A tiempo completoJoin Our Team as a Dutch-speaking Customer Support RepresentativeWe are seeking a dedicated Customer Support Representative fluent in Dutch to join our team in Barcelona If you have a passion for helping customers and thrive in a fast-paced environment, we want to hear from you.Key Responsibilities:Manage incoming customer inquiries through phone, email,...
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Barcelona, España JoB Training & Coaching A tiempo completoA leading tech support firm is seeking a Dutch-speaking Customer Service representative in Barcelona. This on-site role focuses on assisting users with product queries and ensuring high-quality customer care. Ideal candidates will be fluent in Dutch and confident in English, possess strong communication skills, and have a customer-oriented mindset. The...
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Barcelona, España JoB Training & Coaching A tiempo completoA leading tech support firm is seeking a Dutch-speaking Customer Service representative in Barcelona. This on-site role focuses on assisting users with product queries and ensuring high-quality customer care. Ideal candidates will be fluent in Dutch and confident in English, possess strong communication skills, and have a customer-oriented mindset. The...
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Dutch-speaking Tech Support Specialist — Barcelona
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Barcelona, España Cross Border Talents A tiempo completoA leading customer support provider in Barcelona is seeking a Dutch-speaking Customer Support Representative to manage customer inquiries via phone, email, and chat. The ideal candidate will possess fluent Dutch and a minimum B2 level of English, along with at least 1 year of customer service experience. This role offers a competitive remuneration package, a...
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Dutch-speaking Tech Support Specialist — Barcelona
hace 2 semanas
Barcelona, España Cross Border Talents A tiempo completoA leading customer support provider in Barcelona is seeking a Dutch-speaking Customer Support Representative to manage customer inquiries via phone, email, and chat. The ideal candidate will possess fluent Dutch and a minimum B2 level of English, along with at least 1 year of customer service experience. This role offers a competitive remuneration package, a...
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barcelona, España Cross Border Talents A tiempo completoJob Openings: Dutch Customer Support Representative, Barcelona About the Job: Dutch Customer Support Representative, Barcelona Looking for a career change or a new adventure in one of the most vibrant cities in Europe? Join us as a Customer Support Representative in Barcelona, Spain, and become part of a dynamic team that puts people first! Position:...
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Barcelona, España OneCasino A tiempo completoCustomer Support Agent (Dutch Speaking) – OneCasinoJoin to apply for the Customer Support Agent (Dutch Speaking) role at OneCasinoOneCasino, part of the Glitnor Group, is an online casino established in Malta since 8 years and aiming to provide the best gaming experience. The team comprises experts in casino development and gamer satisfaction, ensuring...
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Dutch-speaking Tech Support Agent — On-site Barcelona
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Barcelona, España jobsonboard.work A tiempo completoA leading high-tech company is seeking a Dutch-speaking Customer Service representative in Barcelona. The role involves assisting users with product inquiries, providing empathetic support via phone, email, and chat, and working collaboratively in a multicultural environment. Ideal candidates will have strong communication skills and a customer-oriented...
